Status: Closed
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Help us make it rightEclipse Limousine Service Over 1300 limos services in Westchester Scarsdale, Yonkers, and the Bronx for Weddings, Proms, or just a trip to the Airport
Working with Eclipse Limo and Joseph Gross was a classic example of a dishonorable business owner telling the customer what they want to hear and then not delivering the goods. Reading the other reviews posted about this business, and having now personally spoken to other past clients with similar stories, it is clear to me that that the whole operation is nothing short of a scam. We ordered three vehicles for our wedding, which we were shown in person, told face to face were available for our day, and paid for in cash in advance. On our wedding day, three vehicles showed up, two of which were not what we ordered. We contracted for two matching white stretch limos and a classic Rolls Royce Cloud. We ended up with one white stretch, one excursion SUV and an Excalibur. This not only wrecked the whole look we were so looking forward to, and the symmetry in style we had planned, but it upset by now-wife in the priceless hours directly before and after our marriage. The best part is that we received no notification at all about any changes. One driver told us that the Rolls Royce had been in an accident that morning. However, after hearing from another past customer who received exactly the same story, it is evident that this business over books and dispatches whatever vehicles they’ve got, regardless of contract. I have since emailed, called and sent a physical letter requesting a proper explanation (a copy of the police report perhaps), and providing Eclipse with an opportunity to make good on our relationship – I have heard nothing after almost four weeks. You’re hopefully going to get married only once, and this business definitely preys upon the fact that you are only ever going to be a one-time customer. Words like deceptive, deceitful and disgraceful come to mind when I think about Eclipse Limo, and I highly recommend you look elsewhere so you do not have a similar experience. And if you’re one of the other dissatisfied customers of Eclipse Limo out there, I urge you to tell your stories here and anywhere else this business is listed.
Dear Eclipse Limousine, I just wanted to say thank you for making our wedding sensational. From the time we met Joe in his office to when we were dropped at the Villa Barone our experience was wonderful. The drivers were dressed in Tuxedos and the cars were so beautiful that it took all the stress off me of …
This place is the worst place you can go to for any services- I typically do not review businesses, however this PLACE will RUIN everything they promise to do for you- I recently ordered "SAVE THE DATE" cards from them- and should have known better from the start for the following reason:1- they don't have …
Some friends had used Eclipse for their wedding so we took their advice and did the same for our day on 1/22/11. We were very pleased. Not only did we end up ordering our transportation from them, but got our...
My Wife And I rented a Rolls Royce and a two 12 passenger limousine in 2010 for our daughters special day in August 2010. We were told that the lincolns he had in his gargage could hold 12 passengers. When...
When my daughter got married on 2/26/11 we used Eclipse Limousine, after being referred by a friend. I was pleasantly surprised at how smooth everything went from the first time we sat down with them, to make...
Wedding Center Plus is located at 2233 Central Park Ave, Yonkers, NY. This business specializes in Retail Shopping.
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