Walmart.com Usa Llc

Worst customer service I have EVER experienced :(

Average Rating

20

BBB Case #: 19032305

Of course Walmart does not actively participate in ResellerRatings to monitor feedback - THEY DON'T CARE.

I preordered SWTOR collectors edition in early october, they sent my preorder code just fine, and everything was dandy. I emailed three times asking if quantity was going to be an issue, to which they flat out ignored. However, since I got my code via mail I figured all was ok. Nope!

I then got an email early December (thats two freaking months later) stating to 'ignore my account page showing the item is cancelled'

then paypal emailed me stating that I...

Posted by by TIJC at Citysearch on December 09, 2011. Brought to you by Citysearch.

Worst customer service I have EVER experienced :( – BBB Case #: 19032305

Of course Walmart does not actively participate in ResellerRatings to monitor feedback - THEY DON'T CARE.

I preordered SWTOR collectors edition in early october, they sent my preorder code just fine, and everything was dandy. I emailed three times asking if quantity was going to be an issue, to which they flat out ignored. However, since I got my code via mail I figured all was ok. Nope!

I then got an email early December (thats two freaking months later) stating to 'ignore my account page showing the item is...

Posted by Timothy J C. on December 08, 2011. Brought to you by Citysearch.

Delivery after they receive your money

Average Rating

20

As usual Wal-Marts service after the sale is horrible. My order was sent to the wrong store. A store that is three hours away from me. It took two weeks for my order to be delivered, and in order to get it shipped to the correct Wal-Mart I have to reorder the items that are on their way to the wrong store. Pay a second time, wait for the original items to be delivered to wrong store, get a refund and hope that the items paid for and ordered the second time will arrive before Christmas.

Posted by by Be5ofus at Citysearch on December 07, 2011. Brought to you by Citysearch.

Delivery after they receive your money – As usual Wal-Marts service after the sale is horrible. My order was sent to the wrong store. A store that is three hours away from me. It took two weeks for my order to be delivered, and in order to get it shipped to the correct Wal-Mart I have to reorder the items that are on their way to the wrong store. Pay a second time, wait for the original items to be delivered to wrong store, get a refund and hope that the items paid for and ordered the second time will arrive before Christmas.

Posted by w w. on December 06, 2011. Brought to you by Citysearch.

I am not a big Wal-Mart girl.

Average Rating

80

I am not a big Wal-Mart girl. I must admit though that they do have their strong points. Specially their price points are good for people who need groceries for instance.

Me, I go to WalMart when I'm out of town somewhere and need staples or something. That's when I gravitate towards this place.

Posted by by desireemccoy at Citysearch on September 09, 2009. Brought to you by Citysearch.