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I to have had years of experience as technician, service manager, and quality engineer and I do not recall any mention of the tire machine causing the stated damage. The damage was most likely caused by a tool being placed on the face of the rim and being used as a fulcrum for the valve stem pulling tool when removing the valve stems. Pressure exerted to rip a valve stem apart during removal...
I am an employee of Wal-Mart, have been there for almost 4 years.But, before that, I worked at a Ford dealer as a technician.As for right now,I don't work in the Tire and Lube Express,and don't plan to. But, I do have about 6 years' worth experience as a technician. I am extremely familiar with the wheels that are shown in the pictures, and in my experience, the chrome overlay is not as...
I shall respond to your rebuttal with numbered responses corresponding to your numbered responses.
1. You got that one right.
2. You almost got half of this one right. Most likely it was not inexperience with the wheels, but it was inexperience with a conscientious customer who takes great pride in his vehicles and the maintenance care performed on them. All of the automakers use these...
1. Damage was the technicians fault.
2. Damage resulted from inexperienced technician not familiar with the cheap paper thin chrome simulator type rims.
3. By law, Walmart's insurance company (CMI), a third party administration company, legally is liable for depreciating the damage from cost of new. Taking life, age and other physical damage (RUST), and other things into consideration.
4....
The following presentation is a group of photos of the wheels on my '98 F250 after tire installation at Walmart. The rear tires were installed on Dec. 24th and the front tires were installed on Dec. 27th.
On the morning of Dec. 24th I pulled the four wheels from the shed and installed them on my truck. This is a yearly ritual as I have a set with snows I put on just for winter. I inspect...
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