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Wag Hotels - San Francisco

Address
25 14th St San Francisco CA 94103
Phone
(415) 876-0700
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Average Rating
4
Total Reviews
(81)
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Contact Us

Email the business

Toll Free
(888) 924-5463
Fax
(415) 520-9377

Business Hours

Status: Closed

Sunday
11:59pm-11:59pm
Monday
11:59pm-11:59pm
Tuesday
11:59pm-11:59pm
Wednesday
11:59pm-11:59pm
Thursday
11:59pm-11:59pm
Friday
11:59pm-11:59pm
Saturday
11:59pm-11:59pm

Additional Info

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What the community has to say about Wag Hotels - San Francisco

Information about this business (8)

Wag Hotels: the ultimate stay and play resort.

Wag Hotels was developed from the ground up and designed with pet care in mind. We incorporate the latest research into our procedures to ensure the best possible care with a special effort to maximize the happiness and minimize the stress of our guests.

169730attr:boardinggrooming services

Reviews of this business (152) view all

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Overall review sentiment

Score
68%

Top 3 sentiment words

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Score
100%
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Overall review sentiment

Score
68%

Rating distribution

5 stars
54
4 stars
8
3 stars
2
2 stars
4
1 star
13
No rating
72
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YellowBot member reviews (1) view all

Reviewed Business
Wag Hotels - San Francisco
Reviewer Name
Rosalie Benitez
Review Date
November 25, 2009
Reviewer Location
San Francisco, CA
Average Rating
1

Never again!!!

I had my dog stay both overnight and for daycare at this place for maybe 4 separate times now.

The last 2 times after picking him up at daycare, I noticed his neck area was almost soaking wet. I addressed this with a staff member the first time and she just gave some lame explanation. The second time, with a supervisor, and when I picked up my dog, he was still wet. I guess my dog has been getting attacked, like bitten on the neck by another dog. Since my dog is an absolute creampuff, he doesn't fight back.

Well, that's not my dog's fault. I will no longer go here if they can't assure me of having my dog protected. What if worse things happen behind closed doors, I'll never know because my dog can't speak up for himself.

Never again!!!

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Editorial reviews from the web (1)

Upscale kennel provides puppy love with a cushy bed, meal service and two playgroups per day.

In Short
This pet-boarding facility boasts about the comfort of its dog suites and cat condos, yet it's the well-trained staff and ultra-clean epoxy floors and kennels that will have...

Other reviews from the web (151) view all

Average Rating
100

Wag Hotel on 14th !!!! Wow that's all I can say is wow!! this place is amazing the staff is pleasant and always smiling !They absolutely make me feel at ease when I need to leave the little guy...

Average Rating
100

For our pet dog. Wags is definitely the place to go. My pet and Gabby had fun. Really easy in and out service. I brought our own food but they do supply food. Over all Hannah was very polite and...

Average Rating
60

I do not generally write reviews for any service, however I am doing this in hope that this will help to create a positive change and improve the quality of care at Wag. My two dogs love to go...

Average Rating
20

I do NOT recommend Wag Hotel for their Play-All-Day service. Wag Hotel is a non-starter for me as I was not able to accept their terms in the Service Agreement, of which they refused to negotiate....

Wags was a blessing. I was coming up from LA to visit SF for the weekend and needed to board my dog for the night but unfortunately most places closed at 5 or 6pm and needed to do a meet and greet...

Business description (7) view all

24/7 Pet Boarding & Day Care in San Francisco, CA - Wag Hotels is fully committed to exceeding your expectations so you can enjoy the freedom of peace of mind.

Wag Hotels is the Ultimate Stay & Play Resort Nestled just off the 101 freeway near the Mission and SOMA districts you’ll find our elite San Francisco dog and cat hotel - a place where four-legged guests can make new friends, participate in mentally stimulating activities, and get pampered in our spa before retreating to their own private room to lounge on plush bedding. At Wag Hotels San Francisco pet hotel, cats and dogs enjoy hotel-style accommodations under the care of our staff that are on-site 24/7/365 making sure each pet gets the care and attention they deserve.

Additional information is available at www.waghotels.com or by contacting Ritu Raj at (415) 876-0700.

With unparalleled convenience, innovative amenities and exceptional customer service, Wag Hotels is ready to care for your loved one. Our primary focus is to give you peace of mind and give your dog or cat a safe, clean place to stay. Swimming pools and web cams are just a couple of options to help personalize your pet's Wag Hotel boarding or daycare experience. Whether booking a grooming...

View our "Wag Cams" to watch your pooch in All Day Play:

Tips about this business (6) view all

The Extras: Refer five friends to Wag Hotels and receive 10 percent off a purchase at the Wag Store, which offers Wag-branded merchandise, luxury beds and carriers, bath products, chew toys and treats by such vendors as Harry Barker, Planet Dog, Earth Bath and Zukes.

The Extras: Pickup and drop-off services are available from 7am to 7pm in San Francisco. Locations outside the city limits mean a fee of 48 cents per mile.

Save Money: Receive a $10 discount for keeping two family members in the same room. Upgrade packages are priced to provide more than the standard services, but at a 10 percent room discount.

The Extras

Pickup and drop-off services are available from 7am to 7pm in San Francisco. Locations outside the city limits mean a fee of 48 cents per mile.

The Extras

Refer five friends to Wag Hotels and receive 10 percent off a purchase at the Wag Store, which offers Wag-branded merchandise, luxury beds and carriers, bath products, chew toys and treats by such vendors as Harry Barker, Planet Dog, Earth Bath and Zukes.

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