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Wag Hotels

Address
25 14th St San Francisco CA 94103
Phone
(415) 876-0700
waghotels.com
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Average Rating
4
Total Reviews
(82)
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Contact Us

Email the business

Toll Free
(888) 924-5463
Fax
(415) 520-9377

Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Additional Info

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Check

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What the community has to say about Wag Hotels

Information about this business (7)

Wag Hotels was developed from the ground up and designed with pet care in mind. We incorporate the latest research into our procedures to ensure the best possible care with a special effort to maximize the happiness and minimize the stress of our guests.

169730attr:boardinggrooming services

Unparalleled in the industry, our distinctive resort hotels are dedicated exclusively to the care of dogs and cats. Our number one goal is to provide your best friend the ultimate experience during his or her stay while giving you the peace of mind that your pet is safe, healthy and happy. We offer a variety of innovative services and amenities, including hotel-style boarding, All Day...

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Reviews of this business (139) view all

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Overall review sentiment

Score
68%

Top 3 sentiment words

place
Count
1
Score
100%
service
Count
1
Score
100%
space
Count
1
Score
100%

Overall review sentiment

Score
68%

Rating distribution

5 stars
54
4 stars
8
3 stars
2
2 stars
4
1 star
14
No rating
58
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YellowBot member reviews (1) view all

YellowBot User
Reviewed Business
Wag Hotels
Reviewer Name
Rosalie Benitez
Review Date
November 25, 2009
Reviewer Location
San Francisco, CA
Average Rating
1

Never again!!!

I had my dog stay both overnight and for daycare at this place for maybe 4 separate times now.

The last 2 times after picking him up at daycare, I noticed his neck area was almost soaking wet. I addressed this with a staff member the first time and she just gave some lame explanation. The second time, with a supervisor, and when I picked up my dog, he was still wet. I guess my dog has been getting attacked, like bitten on the neck by another dog. Since my dog is an absolute creampuff, he doesn't fight back.

Well, that's not my dog's fault. I will no longer go here if they can't assure me of having my dog protected. What if worse things happen behind closed doors, I'll never know because my dog can't speak up for himself.

Never again!!!

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Editorial reviews from the web (1)

Upscale kennel provides puppy love with a cushy bed, meal service and two playgroups per day.

In Short
This pet-boarding facility boasts about the comfort of its dog suites and cat condos, yet it's the well-trained staff and ultra-clean epoxy floors and kennels that will have...

Other reviews from the web (138) view all

Average Rating
100

Wag Hotel on 14th !!!! Wow that's all I can say is wow!! this place is amazing the staff is pleasant and always smiling !They absolutely make me feel at ease when I need to leave the little guy...

Average Rating
100

For our pet dog. Wags is definitely the place to go. My pet and Gabby had fun. Really easy in and out service. I brought our own food but they do supply food. Over all Hannah was very polite and...

Business description (5) view all

Additional information is available at www.waghotels.com or by contacting Ritu Raj at (415) 876-0700.

With unparalleled convenience, innovative amenities and exceptional customer service, Wag Hotels is ready to care for your loved one. Our primary focus is to give you peace of mind and give your dog or cat a safe, clean place to stay. Swimming pools and web cams are just a couple of options to help personalize your pet's Wag Hotel boarding or daycare experience. Whether booking a grooming...

Tips about this business (6) view all

The Extras: Refer five friends to Wag Hotels and receive 10 percent off a purchase at the Wag Store, which offers Wag-branded merchandise, luxury beds and carriers, bath products, chew toys and treats by such vendors as Harry Barker, Planet Dog, Earth Bath and Zukes.

The Extras: Pickup and drop-off services are available from 7am to 7pm in San Francisco. Locations outside the city limits mean a fee of 48 cents per mile.

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