Verizon Wireless

This is by far the best verizon store. To say the least I hate going to my local store bease they are rude slow not really helpfull and when the do help they act like they are doing you a favor. However this store is the complete opposite…

Posted by toml357818623 on December 14, 2014. Brought to you by Citysearch.

Great Customer Service

Average Rating

100

We took our problem to Gwen, the new Store Manager, expecting no satisfaction. To our surprise, Gwen went way, way beyond our expectation to resolve the issue, certainly beyond what was legally required. Thanks Gwen! Thanks Verizon! We will be back.

Posted by by Chuck w at Citysearch on March 17, 2012. Brought to you by Citysearch.

Terrible Customer Service

Average Rating

20

Ordered a Droid Razr Maxx and over $400 worth of accesories 2 weeks ago (2/13) - they had everything but the Phone in stock and said it would be shipped to me within 2 days. After 3 Days I called and was told it would go out 2/17. Called on 2/17 and was told it woudl ship opn 2/20. Called on 2/20 and was told there was a problem with the order and the phone would not ship. Understandably I was upset about spending over $700 on merchandise and I have a bunch of accesories i can't use and no phone to speak of. When I voiced my disatisfaction, the sales rep i spoke to (Steve) said ""I'm only a...

Posted by by SkyLynx at Citysearch on February 23, 2012. Brought to you by Citysearch.

Fair

Average Rating

60

Overall my Verizon service is fair. The technical support is knowledgeable and helpful. I ddi have trouble when my phone got stolen and I had to purchase a new phone and restart service. I was sent a broken phone and it took an extra…

Posted by Karen J on November 06, 2005. Brought to you by Citysearch.