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Value Pet Clinic

Address
12314 Meridian E Puyallup WA 98373
Phone
(253) 445-0808
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Average Rating
3
Total Reviews
(40)
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Toll Free
(877) 383-0278

Business Hours

Status: Closed

Sunday
Closed
Monday
9:00am-5:00pm
Tuesday
9:00am-5:00pm
Wednesday
9:00am-5:00pm
Thursday
9:00am-5:00pm
Friday
9:00am-5:00pm
Saturday
9:00am-5:00pm

Payment Methods

  • Visa
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  • American Express
  • Discover

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Information about this business (5)

All of our Value Pet Clinic locations offer Low Cost Veterinarian Service Offering veterinarians and pet care services.Value Pet Clinic is a group of veterinary clinics operating in the Seattle area. We believe in quality care that doesnt break the bank. From our expert doctors, to our flexible walk-in model, we really are a different kind of pet clinic.Our licensed veterinarians pride...

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Mission Statement: To Value Our Patients by Providing Them with Compassionate, Quality, Veterinary Care To Value Our Clients by Serving Them in a Courteous, Caring and Professional Manner To Value both Our Patients and Clients by Providing Them with Affordable Veterinary Care, Thereby Helping To Ensure That All Animals in Need Receive Proper Medical and Surgical Treatment...

24 Hour Towing Company is located at the address 12303 Meridian E in Puyallup, Washington 98373. They can be contacted via phone at (253) 218-6050 for pricing, hours and directions. 24 Hour Towing Company specializes in Commercial Vehicles, Heavy Equipment, Japanese.

24 Hour Towing Company provides State Inspections, Roadside Assistance, Auto Repairs to it's customers. For maps and directions...

Reviews of this business (48) view all

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Overall review sentiment

Score
75%

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Score
100%

Overall review sentiment

Score
75%

Rating distribution

5 stars
11
4 stars
10
3 stars
4
2 stars
2
1 star
13
No rating
8
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YellowBot member reviews (1) view all

Reviewed Business
Value Pet Clinic
Reviewer Name
delores kirkwood
Review Date
June 24, 2014
Average Rating
1

Manager is rude, unprofessional and obnoxious.

Saturday afternoon I took my cat to Value Pet Clinic, in Puyallup WA because of a reoccurrence of vomiting and blood and pus in the stool. Our regular Vet stated the next step would be either x-ray or ultra sound if this reoccurred if the three medications he prescribed did not work well.

The clinic waiting room was fully packed, but after waiting “in your car because of the bloody stool” as instructed, we were finally seen. The Vet there recommend a treatment and x-ray, asked that I leave him for one hour, then pick him up. I did. I arrived for pick-up near closing time, and noticed (for the first time) a small sign accepting credit and debit cards, and then stating, “no checks accepted”.

I told the receptionist that I had not seen the sign prior to being seen because of people standing about. She said I could not have the pet until paid. She suggested I go to my bank. I reminded her it was Saturday afternoon: my bank was now closed. She told me to wait a moment.

A woman called us into the first exam room and as I opened my mouth to explain that I do not use debit cards or credit cards she stated rudely, “You can’t have your pet until we get our money. “ Her unprofessional start led me to call her bluff with my own. I stated, “Well considering I think he has cancer is dying, just keep him then”,

She was not happy with my remark and became snotty – interrupting me so that I had to raise my voice over hers as I attempted to explain (as a nurse myself) that I have never been in a Clinic (medical or veterinarian) that did not verbally tell a client of a No Check policy on sign-in., their signs were poorly placed and small, there was nothing in bold print or circled to make it noticeable on the papers I filled out for my cat. As I was speaking she walked around me to close the door to the waiting room that was still open, but I chose to back up and leave it as it was, because she was becoming obviously agitated. I insinuated that no reputable clinic would fail to make this perfectly clear to new client.

At this point she challenged my being an RN by asking, “You’re a nurse? Where do YOU work at? “ I answered the question of my historical expertise and said I could bring in cash on Monday, but she walked away bringing my cat in his leather carrier, literally dropped him on the metal exam table. “Here, take your cat and never come back.” No medication, no discussing his need with the Vet I had seen, nothing. I left.

To be fair, the female Veterinarian was knowledgeable and seemed to care, but if a manager can withhold treatment because she failed to train her staff properly or put up adequately large signs in plain view (as well as on the door when one enters), I have to wonder if these Vets have free choice of what to order or do they suck you in with tests not needed (I had blood word from 4 weeks prior) that she wanted to do over

At home I immediately documented the exchange. I looked up who the owner of the clinic was and hand delivered the account to his home early Sunday afternoon to whom I assume was his teen son. I stated I would like an immediate response to my complaint.

Monday, afternoon I received a call. Not from the own (a Vet himself) but from the same manager who again was unprofessional. She did not state why she was calling; I had to guess. She then stated it was inappropriate for me to take the complaint to his home. I disagreed asked her to identify her source of etiquette information. She then began with, “ If you had not acted the way you did…” I said she had been the one acting unprofessionally”. “Let me give you some advise..” she shouted over me, whereas, I disconnected from her then phone the owners number and left a brief message as to this exchange.

Apparently the owner does not care that his non-medical staff are ill trained, and the manager is highly Unprofessional. I suspect they attempt to bill be for $259.00, but my cat was abused and never received treatment.

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Other reviews from the web (47) view all

Average Rating
100

I've personally been using this clinic for years, the staff can be quite snippy at you, which i believe they need to find new office staff. But overall the vets actually do the work with the pets...

Average Rating
20

This place is pitiful. Everything in this place is dirty floors haven't been cleaned in months. Staff at the front is made up of teenagers who were not friendly and look like this was there part...

Average Rating
20

BEWARE, do not take your animals here. I know of several people who's pets have received improper care, resulting in later death of their animals. It can not be a coincidence. 3 people I know say...

Average Rating
100

I was scared to come here based on the 2 stars. But I had a very good experience here. I came at 9:30am. I knew since it was a walk in clinic that it would take a while. So don't expect it to be...

Average Rating
20

If I could give this place zero stars, I would. I WOULD READ THIS BEFORE GOING!!!!! I called the Value pet clinic in Kent (which they were extremely friendly and helpful) and they had informed...

Business description (10) view all

Value Pet Clinic is a Veterinarians facility at 12314 Meridian E in Puyallup, WA.

Since 2010, Value Pet Clinic has been providing Animal Hospital Services, Pets And Other Animal Specialties from Puyallup.

Tags

Low Cost Veterinary Medicine
We Believe In Affordable Veterinary Medicine
Quality Pet Care Shouldn't Have to Be Expensive
Monday Friday 9-5 SAT 9-40
Quality Pet Care
Veterinary Medicine
Low-Cost
Low Cost
Walk-In

If your pet is feeling sick, needs vaccinations or has fleas, Value Pet Clinic can help. This vet diagnoses health issues and helps you prevent issues in the future. The staff is highly trained and compassionate. The clinic is located in the heart of South Hill.

Vets For Less Animal Clinic can be found at Meridian E 12314. The following is offered: Animal Services. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Puyallup there are 15 other Animal Services. An overview can be found here.

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