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Leslie Beeson

 

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“Won't Pay a Claim”

Western Reserve Group
I had coverage on a trailer that I had all of my home items stored in for the last 3 years. Once I opened the trailer, I found there were holes in the roof where water and mice had gotten in. This caused all of our items to be ruined. Western Reserve Group has decided not to cover our claim, stating that the holes in the roof were caused by normal wear and tear. However, there is a roof support beam that is bent down due to something heavy sitting on top of it. Because there was nothing around the trailer where it was stored, it's obvious that heavy snow and/or ice would be the only thing to cause the hole (the largest hole) near that beam. This is a covered peril in the policy. It's also worth mentioning that the lady that I was in contact with had already told me the damage would be covered. Her boss then called the next day and said the damage was not covered.
 
1685 Cleveland Road
Wooster, OH
(330) 262-9060

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