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“You cannot get your car when you want it”

Parking Enforcement Systems Inc
Unfortunately, I cannot give them zero stars.
My car was towed on Friday night. I figured it out on Saturday morning. I got a location , I found my car on a closed parking lot on 5th Ave S with no-one available to take my money and give me my car back.
I called the number to find a person. The response was," I will be at 9 am" Guess what?! No-one was there at 9 am. I called them one more time. They promised in 3 minuted. I was waiting for half an hour.
The guy came unhappy and said that they have a right to keep my car over a weekend. And I have no right to get my property back when I want it.
I am wandering why they put on web-site 24/7 business hours.
And what does it mean: they have right to keep my property over weekend????
Is it legitimately?
2101 6Th Ave N
Birmingham, AL
(205) 324-7275

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