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Help us make it rightI know exactly what this customer has gone through with USA Mobility and their so called "coverage updates" / "low impact shut downs" I find it very troublesome that someone would suggest Direct Page when they are a reseller for USA Mobility and use the same programming. What a joke it's right there on their website when you look up paging coverage they use USA Mobility and American Messaging...
I too was using a USA Mobility pager but purchased it from one of their authorized resellers that markets the pagers on the internet...Directpage.com When my pager started not receiving in areas that previously worked fine, I contacted directpage.com and advised them of the situation. They were aware of USA Mobility's "network grooming" (fancy term for removing transmitters) in some areas...
After several months of unusable paging service (the pager didn't work in the original area -- the company reduced the service area without notifiying its customers; see original report for details), we DID receive a refund for ONE month of service and they cancelled the contract. Better than nothing, but no where near the fair thing to do. The fair thing would have been to contact the...
My company used USA Mobility's paging service for many years. A few months ago, I started getting complaints from customers that I was not returning their pages. (I use the pager as my primary contact method for customers.) My company is very small and we provide emergency engineering services. In other words, we need to be reached when we are needed, not days, weeks or months later.After...
Usa Mobility Inc is located at 15303 Dallas Pkwy, Addison, TX. This business specializes in Telecommunications and Manufacturing & Industrial Supplies.
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