United Seating & Mobility

Editorial review from Citysearch

The absolute worst in customer service. It's unfortunate MDA uses them exclusively as the source for DME because it takes months to order and receive equipment. Recently I ordered a new wheelchair. After several months it finally arrived without the cushion ! Can't use it because the old cushion doesn't fit so I have a new wheelchair that can't be used. Tried reaching technician and office to no avail........... Can't understand why this company is still in business!

Posted by by dawnm1281981885 at Citysearch on October 03, 2013. Brought to you by Citysearch.

Great

Average Rating

80

Great

Posted by by Robert 3 at Citysearch on February 10, 2012. Brought to you by Citysearch.

Very Poor Customer Service

Average Rating

20

Not only does it takes months to get an ordered repair item, the service technician either does not bother to call you when he can not make a scheduled appointment or does not arrive at the right location for repair. We have received service from United Seating for several years and the last few are very poor. Do they even know what customer service involves and that their products/services are the sole means of independence for their customers? I feel they don't understand or care.

Posted by by tm752 at Citysearch on December 01, 2011. Brought to you by Citysearch.

Average Rating

100

I've established a good rapport with Gary though the years of dependable service. Gary gives me advice on what I can do to keep my wheelchai...

Posted by Citysearch-156301748 on September 27, 2009. Brought to you by rateitall.

Average Rating

100

United Seating was very helpful with repairing my scooter. They even provided a rental chair for me to use while mine was getting repaired....

Posted by Citysearch-1449354866 on August 12, 2009. Brought to you by rateitall.