Status: Closed
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Help us make it rightI have checked out the posts below and they are all false claims. They seem to have been made by a lieing thieving individual named John Carr from Hillsdale, NJ. He does this to a large number of people apparently. If you call the director of the Dept of Consumer Affairs, Louise Garrity @ 973-504-6200, she will verify that John Carr is a liar and that they cant even get him on the phone because he knows hes wrong for doing this and now liable! Especially after he was given his bike back without charge and he signed a full letter of release.
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BEWARE: preditor tactics...you will be violated!
Extremely poor communication with customer...doesn't answer phone or return calls. Begins work prior to getting authorization from customer and doesn't give a written estimate...once this is done he has possession of your bike and will not release it unless you pay his ransom! Grossly inlfates labor rates. Poor quality workmanship and lack of general knowlege of motorcycle engine diagnostics and repair with only one (auto) mechanic who is so "burned out" that he looses parts. Parts were missing from my bike and bolt holes were stripped on the frame (this had to be intentional). If you confront Eric Schroeder about this there's a chance that your bike will be vandalized in areas that are not readily evident...mine was! Tribal is currently under investigation with the NJ Attorney General: Consumer Fraud Protection Dept. Newark, NJ for illegal business practices. Contact this agency to verify. Most customers are just glad to get their bike out of there and go to another shop to complete the repairs and cut their losses...an expensive learning experience! You will need an attorney to get your bike back unless you pay his inflated bill...either way, you pay! Very sad that this business behaves like a preditor and not a legitmate business. PLEASE take the time to go to other legitimate repair shops and ask about Tribal, then watch the facial reactions of disgust! Don't call to get references about Tribal and Eric Schroeder because shops are reluctant to give info over the phone...they don't know who they are actually talking to. I had to have my attorney call this theif and have my bike removed from his shop unfinished and in pieces after he had it for 6 weeks. I have since been introduced to 4 other past cutomers of his..they ALL had horror stories and had to have their bikes trailered unfinished and in pieces to other shops. It's repair shops like this that give the entire industry a bad name.
BEWARE: preditor tactics...you will be violated! Extremely poor communication with customer...doesn't answer phone or return calls. Begins work prior to getting authorization from customer and doesn't give a written estimate...once this is done he has possession of your bike and will not release it unless you pay his ransom! Grossly inlfates labor rates. Poor quality workmanship and lack of general knowlege of motorcycle engine diagnostics and repair with only one (auto) mechanic who is so "burned out" that he looses parts. Parts were missing from my bike and bolt holes were stripped on the frame (this had to be intentional). If you confront Eric Schroeder about this there's a chance that your bike will be vandalized in areas that are not readily evident...mine was! Tribal is currently under investigation with the NJ Attorney General: Consumer Fraud Protection Dept. Newark, NJ for illegal business practices. Contact this agency to verify. Most customers are just glad to get their bike out of there and go to another shop to complete the repairs and cut their losses...an expensive learning experience! You will need an attorney to get your bike back unless you pay his inflated bill...either way, you pay! Very sad that this business behaves like a preditor and not a legitmate business. PLEASE take the time to go to other legitimate repair shops and ask about Tribal, then watch the facial reactions of disgust! Don't call to get references about Tribal and Eric Schroeder because shops are reluctant to give info over the phone...they don't know who they are actually talking to. I had to have my attorney call this theif and have my bike removed from his shop unfinished and in pieces after he had it for 6 weeks. I have since been introduced to 4 other past cutomers of his..they ALL had horror stories and had to have their bikes trailered unfinished and in pieces to other shops. It's repair shops like this that give the entire industry a bad name.
Pay way to much for what you get and service takes for ever, quality just isn't there. Customer support is less then stellar and personnelly I think Eric is pretty much a tool.
PLEASE READ: this business is currently being investigated by the NJ Attorney General's Office: Consumer Fraud Protection Division for violation of NJ statute 13:45A-26C.
Guess eric doesn't have to beg strippers and biker trash to hang in his both anymore since he has you..hope he's paying good cause its not going last...your shop is a shame and your boss is a fake
hey everyone!!!! look at the 3 idiots from Tribal iorn , 2 facing each other and never finding out anything looks like the first rewiew was from a true life expierience if you ask me
well sincerley,
someone who knows a secret, and dosent tell.
godbye
Pros
+ The initial price quote was accurate.
Cons
- the final price exceeded 12 grand over the initial acurate quote
i can understand u putting down good things to say about the shop but to lie to make the other guy look stupid is just stupid.now we only build 2 bikes for a couple of customers an i know ur not 1 of them. so be a man an put ur names down so we can see who u really r.now as far as tribal iron is concerned we try our hardest to cater to every1 that walks in our doors,if that means making a belt , a bike build or just a service. we work hard at what we do an we love it.when eric started this busness he did it cause he loved bikes,but as the years went on we found ourselfs getting more joy to...
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