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Triad Equipment Inc.

Address
13948 Capital Boulevard Wake Forest NC 27587
Phone
(919) 554-1444
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Average Rating
4
Total Reviews
(5)
Leave a review with:
  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
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Business Hours

Status: Opens in 13 minutes

Sunday
Closed
Monday
7:30am-5:00pm
Tuesday
7:30am-5:00pm
Wednesday
7:30am-5:00pm
Thursday
7:30am-5:00pm
Friday
7:30am-5:00pm
Saturday
8:00am-1:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover

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What the community has to say about Triad Equipment Inc.

Information about this business (2)

STIHL produces the number one selling brand of chain saws and a full line of outdoor power tools including blowers, trimmers, brushcutters, and construction tools.

STIHL - The Number one Selling Brand of Chain Saws Worldwide STIHL is the trusted name for professionals and homeowners who demand power, dependability and longevity from their outdoor power equipment. For over 80 years, STIHL has led the industry through invention and innovation, developing technology that delivers performance, comfort and higher fuel efficiency. From our legendary chain saws...

Reviews of this business (6) view all

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Overall review sentiment

Score
33%

Top 3 sentiment words

rental
Count
1
Score
100%
service
Count
2
Score
0%
customer
Count
1
Score
0%

Overall review sentiment

Score
33%

Rating distribution

5 stars
2
4 stars
2
3 stars
0
2 stars
0
1 star
1
No rating
1
See more reputation details

Other reviews from the web (6) view all

Editorial review from Citysearch

I purchased a new mower from Bernard and I appreciate his attention to my request. A very pleasant professional experience. I was also given the best price. I heard a radio advertisement for the mower I was looking for and it said they wanted my business so I looked them up. Great service, great price and a great mower. Thanks Bernard.

Good Service over the long haul

Average Rating
80

I am a remodeller and have used Triad Equipment for years. Because I am in the remodelling business I have experienced renting a lot of equipment from a lot of companies over the years.
I have found Triad Equipment to be very understanding of my business and always tried to make sure I had the tools or equipment I needed to complete a job on a timely manner.
Whenever you deal with equipment you have breakdowns or mishaps. My experience with Triad has been when something occurred, they got a serviceman out to fix the problem or replaced the equipment in a reasonable amount of time. ...

RE: poor service

Average Rating
100

I'm the owner of Triad Equipment. I cannot identify this exact incident but I did check our reservation book history. I found a comment that ""(name) made a mistake and gave the customer two days for one"". We DO make mistakes (very few), especially on busy, busy weekends in the chaotic rental and repair business. It is important to note that we identified a mistake and CALLED the customer before they came in. It sounds like we tried hard to accommodate them as well. Having said that, from the uncharitable tone of this reviewer, I'd just as soon not have their business anyway. ...

poor service

Average Rating
20

Called and reserved a piece of equipment for the weekend. the person on the phone checked the schedule book for the equipment and said it was clear for the time i wanted it and put me down on the reservation book for the rental. Come the day of the rental, they called me and told me someone else had rented it, that it had been reserved prior. I guess they use two reservation books or they're just morons. I'm betting on the latter.

Cons

- poor customer service

Knowledgeable and helpful rental equipment company, offers service and major brands of tools - Stihl.

Average Rating
100

Rented Genie Lift for a job, received all safety equipment, instruction for use, help in hitching up to my truck, and a fair price for my four hour use. I could not have completed the job without the lift, and Triad Equipment helped me to Git R Done!

Pros

+ Great Service

Cons

- Where's the Coffee? Donuts?

Business description (2)

Triad Equipment Inc can be found at Capital Blvd 13948. The following is offered: Metal Industries. The entry is present with us since Sep 8, 2010 and was last updated on Nov 12, 2013. In Wake Forest there are 3 other Metal Industries. An overview can be found here.

Triad Equipment is on Capital Blvd. just North of Purnell Road.

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