Invite a friend!

Tri State Landscape Supply

Address
2864 Cincinnati Dayton Rd Middletown OH 45044
Phone
(513) 393-8956
Is this your business?
Claim it now!
Something wrong?
Submit a correction
Average Rating
3
Total Reviews
(6)
Leave a review with:
  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
Is this your business? Claim it now!
Share on
Share

What the community has to say about Tri State Landscape Supply

Information about this business (3)

Miracle soilassisted landscape materialbulk & bag de-icing productsdelcing salt132660attr:gravelmulchtopsoil

Tri-State Landscape Supply Llc is located at the address 2864 Cincinnati Dayton Rd in Middletown, Ohio 45044. They can be contacted via phone at (513) 423-8723 for pricing, hours and directions.

Tri-State Landscape Supply Llc has an annual sales volume of 501K - 999,999. .For more information go to www.tslandscapesupply.com

For maps and directions to Tri-State Landscape Supply Llc view the...

Mulch Pricing We have three types of mulch to choose from. Our most popular is our Black Color Enhanced. Call us with any questions you have and we can help you choose the mulch that is right for you!-Topsoil-Mulch-Miracle Soil-Sand and Gravel-Assisted Landscape MaterialMaterial Pricing Looking to level out your yard, make a landscape mound or fill a huge hole? We have the material you are...

Reviews of this business (6) view all

Share a review

Overall review sentiment

Score
%

Top 3 sentiment words

Overall review sentiment

Score
%

Rating distribution

5 stars
2
4 stars
0
3 stars
2
2 stars
0
1 star
2
No rating
0
See more reputation details

YellowBot member reviews (1)

Reviewed Business
Tri State Landscape Supply
Reviewer Name
Mark Greene
Review Date
October 08, 2014
Reviewer Location
Cincinnati
Average Rating
1

Buyer beware!

We contracted to have the ditch in front of our house that leads to a drain under our driveway re-graded and wanted it filled with large "cobble stones" rather than common creek rock (a mix of 1" and larger round rocks) or rip-rap (a coarse rock) but our contractor could only provide the common variety creek rock. Undeterred we called around and located Tri-State who allegedly stocked the larger Cobble Stones at a premium cost of ~50% more per yard plus trucking (they're 30 miles from our house) .

So to make a long story short...

1) I called Tri-State several times and spoke with Ashley (Brunk) Vonderhaar - who we now know to be "a principal" along with her brother Michael Brunk - because we wanted to make ABSOLUTELY certain they had the rock we wanted. Ashley assured me their Cobble Stones/Decorative creek rocks were 4" and larger and that the only thing smaller would be pieces broken off while loading or unloading.

2) Our contractor agreed to let me provide the rock so once the work was scheduled I called Tri-State and scheduled three 6 ton loads of their 4+ inch Cobble Stone to be delivered at a cost of $1047.96 which I had to pre-pay by CC. (~$785 for the rock + 3 delivery charges)

3) Their first load/delivery of "Cobble Stones" prompted a call from our contractor. Tri-State had delivered common 1+" creek rock - the same material our contractor stocks! I called Tri-State and spoke with Tony - the person I coordinated the delivery with. He felt badly but said his associates hadn't properly explained that their Cobble Stone was, in fact, common creek rock. In response I told him Ashley had assured me the Cobble Stones would be 4+ inches and that's what was required. He said he'd call the owner* to see what could be done. (*later ID'ed to be another sibling, Jason Brunk, of Brunk Excavating).

The bottom line is: Tri-State could not supply the Cobble Stones I pre-paid them to deliver so I cancelled the order. Ashley directed Tony to credit us 2/3 of the amount charged thereby charging us full boat for the load they'd delivered. I asked to speak to the owner but he never returned our calls (2 to his excavating company and 1 to Tri-State) .

Net/Net - we were misled then charged a premium + trucking for common creek rock. This was NOT a good "buying experience".

The good news is our contractor was able to supply the balance of the rock required (albeit common creek rock) which cost less per ton and there was no additional trucking charge!

UPDATE: 4 days later Mr. Brunk's delegate and mulch yard manager, Gaylan (sp?) Procter, returned my call, listened to what had transpired and basically said, "Too bad." He did offer to send a truck down to pick-up the 6 tons of creek rock and they'd refund our money. There was only one SMALL "catch"... WE HAD TO LOAD IT! Now THAT'S customer service!

Is this review... ?

Other reviews from the web (5)

Average Rating
100

This place has the best prices in town. Very helpful people and great product. A pleasure to do business with!

Average Rating
20

We contracted to have the ditch in front of our house that leads to a drain under our driveway re-graded and wanted it filled with large "cobble stones" rather than common creek rock (a mix of 1" and larger round rocks) or rip-rap (a coarse rock) but our contractor could only provide the common variety creek rock. Undeterred we called around and located Tri-State who allegedly stocked the...

Stuck in the mud

Average Rating
60

It is standard for any company delivering materials to a site, to require that the driver gets a signed waiver, which clears the driver of responsibility for damage to your yard, driveway or property, while he is in the process of delivering material you ordered. The driver had every right to back up to the edge of your property and dump the material from the edge of the public road, if he felt the ground was too soft to support the truck. An easy rule of thumb for any vehicle entering a job site: If you walk across the ground with a "heavy heel" and make a mark on the surface, there is a good chance that the truck will mark your ground or possibly get stuck.

Huge Delivery Problem

Average Rating
60

We ordered a load of topsoil... the delivery was delayed a couple of days due to significant rainfall for several days. The day after the rain stopped... they called to deliver... we agreed... the driver recognized the ground was soft and muddy and that he may leave some mud on the road whne leaving. He tried backing into the empty lot beside our house, and immediately was stuck. He successfully was able to drive out of the mud after a number of attempts and creating deep ruts in the ground. Much to our surprise... he drove forward and then immediately backed into the lot at a faster speed hoping to gain the access that he wanted. Now he was really in the mud... resulting in more attempts to free himself, which he finally did. We had to pay the driver upfront, and now we had to reclaim our check as he was not able to deliver... and there are mutliple deep ruts.I spoke with the owner of the company this morning and was told that the delivery receipt we signed upfront included an indemnity clause holding them harmless for any damages... and that we would have been responsible for towing the truck had he not been able to extricate the truck from the mud.The driver and the owner assumed no responsibility the judgement call as to whether delivery was possible or not. I was told, you wanted it delivered and they want to make the customer happy. With such an indemnity waiver signed upfront... they dont' care!! BEWARE!!

Average Rating
100

Great people! Very honest and they have a great product.

Business description (5)

"When you need steel, metal or other equipment for your next job, turn to Tri-State Fabricators, Inc., one of the best all-around metal and steel fabrication shops in the Cincinnati area. Founded by Dick Vogt and his three sons in 1983, Tri-State Fabricators, Inc. has grown to be one of the most trusted metal fabrication shops in the area. Offering a plethora of services -- steel fabrication,...

Are you looking to maximize your curb appeal? If so, Tri-State Landscape Supply in Monroe, OH, offers customers throughout the Middletown area a variety of mulch and landscape materials to choose from. Whether youre looking to level out uneven ground or to make your garden bed more attractive, they provide several cost-effective solutions.

They carry three types of mulch, including color...

This business offers landscape supplies including mulch, topsoil and gravel.

Mulch Pricing We have three types of mulch to choose from. Our most popular is our Black Color Enhanced. Call us with any questions you have and we can help you choose the mulch that is right for you!-Topsoil-Mulch-Miracle Soil-Sand and Gravel-Assisted Landscape MaterialMaterial Pricing Looking to level out your yard, make a landscape mound or fill a huge hole? We have the material you are...

Mulch, Miracle Soil, Gravel, Topsoil, Deicing Salt, Assisted Landscape Material, Unprocessed Topsoil, Shredded Topsoil, Sand, Landscape Materials, Landscape Boulders, Decorative Rock, Full Dirt, Fill Dirt, Pick-Up or Delivery Available, Bulk & Bag De-Icing Products, Bulk & Bad De-Lcing Products

© 2007-2024 Solfo, Inc. – All rights reserved