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The Westin Bonaventure Hotel & Suites, Los Angeles

Address
404 South Figueroa Street Los Angeles CA 90071
Phone
(213) 624-1000
thebonaventure.com
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Average Rating
4
Total Reviews
(192)
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Toll Free
(800) 642-9066
Fax
(213) 612-4800

Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Additional Info

Payment Methods

  • Visa
  • MasterCard
  • American Express

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What the community has to say about The Westin Bonaventure Hotel & Suites, Los Angeles

Information about this business (11)

Breakfast for 2 Included

The Westin Bonaventure Hotel & Suites, Los Angeles welcomes travelers to its downtown hotel with pet-friendly rooms and impressive views. Amenities include a fitness center, outdoor pool, award-winning restaurants and stunning indoor and outdoor venues.

The Westin Bonaventure Hotel & Suites, Los Angeles, Los Angeles, CA. 12,649 likes · 794 talking about this · 173,104 were here. Elegantly presiding over the City of Angels, The Bonaventure provides...

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Reviews of this business (220) view all

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Overall review sentiment

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Rating distribution

5 stars
62
4 stars
56
3 stars
34
2 stars
15
1 star
11
No rating
45
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YellowBot member reviews (2) view all

YellowBot User
Reviewed Business
The Westin Bonaventure Hotel & Suites, Los Angeles
Reviewer Name
Psydbforbes
Review Date
February 26, 2015
Average Rating
1

“I'd rather stay at the Salvation Army homeless shelter”

A stay at the Westin Bonaventure or the Salvation Army during hurricane Katrina... which would be a more pleasent of my two experiences? Originally I would assume the Westin, until my phone call with Rick at the Front Desk. I had a fligt issue and wanted to be courteous enough to let the staff know that I'll be doing a late check in and to verify that it wouldn't be a problem. As a person who travels frequently and accustomed to excellent service, I believe strongly that any guest at any hotel should be treated proffessionally, polieteand with respect. In my case, having book a night stay roughly averaging $3,000 for the Palisades Suite, I with reason expected top notch service and get what I'm paying for. A Suite that is honestly outdated that reminds me more of my grandmother's living room, over priced food and horrible wifi connection could have been turned a blind eye and swept under the rug until my call with Rick put everything over the top. He answered the phone with attitude, was rude and had condescending remarks. By the time I hung up, I was shocked as to what took place, it was then I thought I would much prefer te rescue shelter in Louisiana where everyone was polite, attentive and accomodating... all during a hurricane! I'ts unfortunate in my opinion that Westin and Starwood puts so much effort to train how to offer the "Westin Experience" to their employees who clearly missed the class or just didn't pay attention. My review is a poor 50/50% for the simple fact that if an agent like Rick can't even have descent social skills over the phone, how could anyone expect anything better in person you're really rollingthe dice at the Bonaventure, book your stay only ifyou're feeling lucky.

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YellowBot User
Reviewed Business
The Westin Bonaventure Hotel & Suites, Los Angeles
Reviewer Name
asraful
Review Date
February 01, 2012
Average Rating
5

Interior painting

l plants. Shafran construction maintain any kind of Interior painting installation. These capabilities consist of performing machinery. Hoisting and yard and machinery service. Including the graphic arts and printing industry. Aerospace. Utility plants and chemica

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Editorial reviews from the web (3) view all

Rated Quality24 Facilities24 Service24 Ratings are out of 30. Key to ratingsQuestion

Zagat ratings

Zagat calculates ratings on a 30-point scale based on periodic consumer surveys

* 26 - 30

* Extraordinary to Perfection

* 21 - 25

* Very Good to Excellent

* 16 - 20

* Good to Very Good

* 11 - 15

* Fair to Good

* 0 - 10

* Poor to Fair

* I

* Inexpensive

* M

...

Editorial review from KidScore

Westin Hotels and Resorts cater to families with children from the moment they step in the door to check-in, up until their vacation is...

Other reviews from the web (218) view all

Beautiful hotel! Amazing restaurants and Excellent staff. A special thank you to Susan from housekeeping who kept are room very clean and with everything we needed! Such a pleasant Lady. You guys are very lucky to have her. Please let her know how pleased we were with her service and hope you guys do the same. Thank you for a Awesome experience. We will be back.

Beautiful scenery pleasant staff and courteous valet men

Business description (14) view all

The Westin Bonaventure Hotel & Suites, Los Angeles welcomes travelers to its downtown hotel with pet-friendly rooms and impressive views. Amenities include a fitness center, outdoor pool, award-winning restaurants and stunning indoor and outdoor venues.

Frequently featured in movies and TV, this iconic LA symbol is found in the Financial District. We are also within walking distance of Los Angeles Convention Center plus entertainment venues such as the Staples Center, Microsoft Theatre, LA Live, and more. We proudly offer over 152,000 square feet of meeting space, a six-story atrium with boutiques and international eateries, and the largest...

Tips about this business (5) view all

Know Before You Go

Spa clients are welcome to use the workout facilities. Towels are provided for all guests.

The Extras

Member perks include a companion discount, unlimited fitness-center access, VIP card to Jyokamachi restaurant, discounts on spa services and free souvenir at time of enrollment.

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