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The Pontchartrain

Address
2031 St. Charles Avenue New Orleans LA 70130
Phone
(504) 524-0581
Average Rating
3.5
Total Reviews
(88)
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Contact Us

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Toll Free
(800) 708-6652
Fax
(504) 524-0581

Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Additional Info

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A beacon of classic elegance and luxury senior accommodation, the Pontchartrain serves as New Orleans' premier residence for active and independent living, conveniently located in the historic Garden District.

What the community has to say about The Pontchartrain

Information about this business (5)

Located in the Garden District of New Orleans, adjacent to its charming streetcar route, the Pontchartrain Hotel is a one-of-a-kind full service luxury New Orleans hotel. This historic circa-1927, 14-story architectural gem, provides modern luxurious amenities, minutes away convenience, and old school home away from home attention to all your needs.

Established in 1927. Re-established in early 2016.
Uncover an oasis of historic charm set against the backdrop of one of New Orleans' most famous neighborhoods. The Pontchartrain Hotel on St. Charles Avenue in the heart of the Garden District expertly blends old-fashioned elegance with modern, full-service comfort, creating an atmosphere that is as stylish as the area itself.

Sitting directly on the historic St. Charles Avenue streetcar line in New Orleans, The Pontchartrain Hotel offers a variety ...of spacious suites to accommodate your every need. Hotel amenities include Wi-Fi, Valet Parking, in room kitchenette, on site laundry, 24 hour security, fitness center and the famous Bayou Bar! • Street car stops every 15 minutes right out our front door • A...

Reviews of this business (84) view all

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Overall review sentiment

Score
69%

Top 3 sentiment words

staff
Count
3
Score
100%
location
Count
2
Score
100%
hotel
Count
5
Score
80%

Overall review sentiment

Score
69%

Rating distribution

5 stars
25
4 stars
23
3 stars
20
2 stars
7
1 star
10
No rating
1
See more reputation details

Editorial reviews from the web (2)

The Bottom Line: A small inn with old-world style situated in a historic, scenic neighborhood. What's Special About the Pontchartrain Hotel: This small, elegant inn rests just on the edge of the famed residential nighborhood known as the Garden District. Rooms are décorated in period antiques. Many of the suites are named for celebrity guests who once stayed there, such as Richard Burton,...

A grand dame blending Old World elegance and gracious Southern hospitality.

Average Rating
80

The Scene
Since its opening in 1927, this hotel has gone through several owners. But it continues to retain its genteel character and understated elegance. A major refurbishing in 2000...

Other reviews from the web (84) view all

Average Rating
20

Terrible, horrid, scary frightening reception staff, no milk or breakfast available on the last morning, was told we could buy some from the local shop, filthy rooms and reception areas. … Terrible, horrid, scary frightening reception staff, no milk or breakfast available on the last morning, was told we could buy some from the local shop, filthy rooms and reception areas. Our bedroom was so...

Average Rating
60

This hotel is closed for renovation. They expect to reopen in early 2016.

Average Rating
100

Right now the hotel has a magnificently historic feeling but as of April 13, 2015 they are closing for renovations. They expect the work to take roughly 8 months...opening back up in Jan. 2016. Hope they keep the special parts of this hotel.

Old building but not great service.

Average Rating
60

I had a great view of the air conditioning unit and all the air ducts. That's all I saw out my window. There is no place to park. I waited 30 minutes to have my truck valeted somewhere on the street in a questionable neighborhood.

Average Rating
60

Stayed 4 nights and enjoyed the area immensely. Busy every day and evening.

Business description (19) view all

The Pontchartrain Hotel is a 3. 5 star hotel located in Central City, this hotel is within 1 mi (2 km) of Lafayette Cemetery and National World War II Museum. Mercedes-Benz Superdome and Ernest N. Morial Convention Center are also within 2 mi (3 km). The Pontchartrain Hotel is a smoke-free property. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee...

Located in the Garden District of New Orleans, adjacent to its charming streetcar route, the Pontchartrain Hotel is a one-of-a-kind full service luxury New Orleans hotel. This historic circa-1927, 14-story architectural gem, provides modern luxurious amenities, minutes away convenience, and old school home away from home attention to all your needs.

When you stay at The Pontchartrain Hotel, you'll be within a 10-minute drive of Mercedes-Benz Superdome and Jackson Square. Guests can visit the fitness center for a workout or grab a bite to eat at Silver Whistle, one of 4 restaurants, which serves American cuisine and is open for breakfast and lunch. All rooms offer minibars, room service, and free WiFi.

A one-of-a-kind, full-service luxury New Orleans hotel, Pontchartrain Hotel offers 106 guest rooms and suites and four restaurant and bar options, including a rooftop bar and lounge.

Established in 1927. Re-established in early 2016.

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