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Help us make it rightWe had some last minute flooring needs due to a leaky toilet and company arriving in just a few days. Well the folks at Sun Tiles Flooring Connection made a stressful situation one that had a happy ending. We arrived at their store in the morning(Tuesday) with wet carpet and damaged laminate flooring. The same day they measured and ordered the material and it was all installed prior to our company arriving that weekend. Their prices were competitive but their customer service was outstanding. The installation crew was knowledgable and polite and did a great job. We appreciate all...
My experiences with Sun Tile's Flooring Connection has been nothing but positive. We have had 3 different projects completed with them on Tile, Hardwoods, and then Carpet. Everything has been handeled professionally and both the management team and installlation contractors have excelled in their roles. They have made the project easy for us to achieve, and the biggest problem was making our minds up on the selections. We had one minor glich in the ceramic tile that was self inflicted, but their service crew was there the next day to resolve the issue at no charge!! If you need...
I recently had a water heater break and flood my entire house. I had to replace all of my carpet and laminate. The employees at Sun Tile were fantastic to work with. There installers were very professional. All the material was ordered and installed when they said it would be and they did a great job. I would recommend Sun Tile to all my friends
SunTile is one of the worst contractors with whom we've ever dealt as a homeowner. They missed two warranty appointments within a week due to their oversights, and upon follow-up I spoke with Chris, who per their website may be the manager there. I was shocked upon hearing his terse excuses, and his attitude was borderline confrontational. They tried to blame us for their mistakes.
At any rate, our warranty work is still unresolved and I dread dealing with this company.
I have been screwed by sun tile many times. Not only as a customer but as an employee as well in the warranty dept. They dont care about there employees, if they can go on there crusies and vacations they could care less. The employees are the ones that do the work, and they get no credit at all! Sun tile only cares about themselves, and will not do a good job....
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