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Sti Turf Care Equipment

6831 George Washington Mem Hwy Yorktown VA 23692
(757) 872-6660
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Information about this business (1)


Toro Lawn & Garden Equipment
Zero Turning Radius Mowers
Walk Mowers
Riding Mowers & Tractors
Blowers & Trimmers

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Reviewed Business
Sti Turf Care Equipment
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Review Date
May 27, 2015
Average Rating

They don't repair, you have to pay for all new parts!

I paid a $35 deposit and waited a week to be told that my 12 year old mower (Toro 6.5 self propelled) needed a brand new carburetor. I decided the $90 quote (plus the original $35) was not worth it and picked it up. I went on you tube - how to clean a Toro carb. When I propped the mower - the cup was caked on and had not been touched. I took out the bolt and pried the cup loose, cleaned everything, put it back together and it started up after the third try. When I called I was told this was just a bandaid and that in order to do the job correctly and for them to warrantee the work they must replace it with a new one. So I guess this place never repairs anything?!? I was also told that the $35 paid for them to test the gas that I had told them on the ticket was drained (when stored) and just replaced (I had also just replaced the spark plug). Do it yourself or buy new like they do...

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Best customer service ever. Very knowledgeable on all aspects. I will return.

Business description (3) view all

Zero Turning Radius Mowers, Walk Mowers, Toro Lawn & Garden Equipment, Riding Mowers & Tractors, Blowers & Trimmers

STI Turf Care Equipment is the number one merchant in the outdoor power equipment sales and service business. We offer the total package, with a team of well-trained professionals who work every day to enhance our customers’ service experience. Whether you’re in for new equipment or a repair job, our team is there to help you achieve the results you are looking for. Our supplier partners...

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