Status: Closed
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Help us make it rightI have been a long time customer of Mike's. He is a great salesman but he lacks customer service skills. The people in the office are great at that for him. Where my discontent lies is when I have a claim. I expect my agent to work for me on my behalf. That has not been the case with Mike. I had to make a …
I can't understand the negative reviews. This has been the State Farm office I have used since my family moved to California in 2002. They have always provided immediate service and help anytime that I need them. They all care about our needs and requests and always seem to go the extra mile for me. I have not met Mr. Rizzo, but Amber, Nicole and Conchetta are the best.
I would agree with the review from 2/23/2013. Customer Service is terrible. They act like they're doing you a favor by answering questions. Like the earlier review, I'm sure better agents can be found close by.
HORRIBLE CUSTOMER SERVICE!!! They give you the run around and one agent tells you one thing and another tells you something else! Michael is an arrogant man and you can tell by the way he talks down to you. If you go through State Farm, pick another agent and location!!!!!!
State Farm products include auto insurance, home owner insurance, commercial insurance, small business insurance, life insurance, health insurance, long-term care, annuities, recreational vehicle insurance, trailers, farm & ranch insurance, mutual funds and college savings plans.
Michael Rizzo was founded in 2002, and is located at 38750 Paseo Padre Pkwy A3 in Fremont. Additional information is available at or by contacting Michael Rizzo at (510) 791-8611.
Tags
State Farm Bank
Education Planning
Providing Insurance and Financial Services
Member FDIC
Retirement Planning
Life, Auto, State Farm Mutual Automobile Insurance Company, Personal Service, Multi Line Discounts, Home, Health, Fire, Financial Services
State Farm, State Farm Bank, Retirement Planning, Providing Insurance and Financial Services, Member FDIC, Loans, Life, Home, Health, Equal Housing Lender, Education Planning, Business, Auto
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