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Sparkkles Restoration

Address
8201 Brownleigh Dr Raleigh NC 27617
Phone
(919) 835-0676
sparkkles.com
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Average Rating
3
Total Reviews
(12)
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Information about this business (7)

Founded in 1986, RestorePro Reconstruction is a family-owned and operated licensed general contracting company that handles water damage, mold remediation, fire and smoke damage projects for homes and commercial buildings. The company offers emergency water removal services for clients 24 hours a day, seven days a week. It also provides flood and mold restoration and structural and document...

Founded in 1986, Sparkkles Restoration is a family-owned and operated, licensed general contracting company that handles reconstruction projects for new homes and commercial buildings. The company offers emergency water removal services for clients 24 hours a day, seven days a week. It also provides flood and mold restoration and structural and document drying solutions. Sparkkles Restoration...

Sparkkles Inc is located at the address 8201 Brownleigh Dr in Raleigh, North Carolina 27617. They can be contacted via phone at (919) 835-0676 for pricing, hours and directions. Sparkkles Inc specializes in Basements, Coffee & Tea Stains, Odor.

Sparkkles Inc has an annual sales volume of 2M – 4,999,999. .For more information go to www.sparkles.com

Sparkkles Inc provides Concrete Work,...

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Reviews of this business (14) view all

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Overall review sentiment

Score
75%

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Overall review sentiment

Score
75%

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5
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1 star
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YellowBot member reviews (1) view all

YellowBot User
Reviewed Business
Sparkkles Restoration
Reviewer Name
Caryguy
Review Date
February 23, 2014
Average Rating
1

Horrible company!!

If you're reading this find another company. I had a water leak with mold growth and the problem could have been remediated in a matter of six weeks, max. Sparkkles took nearly SIX MONTHS to do the job and I finally ended up running them out of my house so I could do the trim painting myself because their painters were terrible (overloaded rollers, leaving runs on the walls; cheap rollers that left copious amounts of lint on the walls; paint on outlet covers).

It wasn't just the painters who were awful. The demolition crew didn't go nearly far enough in their remediation efforts and had to be continually brought back, causing multiple delays lasting at least 3 weeks each time. This required numerous often unanswered phone calls to the manager who never initiates contact with you.

The crews use a highly pungent chemical mix in your home that takes weeks to dissipate. The odors are awful. To make matters worse, one worker also sprayed it onto the room's entire plywood subflooring which was exposed when the carpet was removed. The disturbing odor lingered for literally months until I figured out what it was from and subsequently painted the subfloor with an odor blocking primer. Clearly the disinfectant should not have been used on this porous surface.

A few of the many workers they sent were fairly skilled. The majority were not. All of them were honest as far as I could tell.

I've had the misfortune of needing restoration services twice before this incident and the other companies were top rate. You can do better than Sparkkles - much, much better.

In short, Sparkkles is probably understaffed, they delay completion of projects to an indeterminate amount of time, they require constant supervision of their workmanship, they seldom clean up after themselves, their workmanship is generally very poor, and they are difficult to communicate with because they don't answer the phone. They don't always show up when they said they would and sometimes show up without any advance notice. Completion of a job requires you to constantly harass them by phone. If I would give zero stars I could.

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Other reviews from the web (13) view all

Average Rating
100

This past Wednesday the toilet in my business decided to give us a piece of its mind. As I was in a different place in the building, the water steadily flowed out and over the bowl until I came...

I would not recommend this company at all (they were recommended by my HOA so I went with them due to immediate need). I watched their workers very carefully and know 90% of what was done. They misquoted the square footage for water…

Business description (5) view all

Mold Inspection & Remediation
Inspection Services

Sparkkles Restoration can be found at Brownleigh Dr 8201. The following is offered: Fire & Water Damage Restoration. The entry is present with us since Sep 10, 2010 and was last updated on Nov 14, 2013. In Raleigh there are 18 other Fire & Water Damage Restoration. An overview can be found here.

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