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Solutions Hair & Tanning Salon

3634 McCain Rd Jackson MI 49203
(517) 796-2566
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Didn't bother to help on WEDDING DAY!

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My daughter was referred to Solutions from a friend for her wedding day. My daughter and I even went in about a month before for a rehersal hair do. She made appointments for 5 up dos, one style, and 4 makeups. We were very impressed with the shop and the beauticians. On the wedding day we arrived, and all of us were caught up in the excitement of the day! Everything was going good, then the make up artist finished the fourth girl. We had forgotten that 2 of us didn't book for makeup. When she announced she was done, I asked if she could please fit the other 2 girls in? Ask someone else to do it? or call someone in? She flatly refused all requests! Considering we were spending a small fortune there I thought she could have even called her next customers and explain what happen, and that "it was for a wedding party." But she did nothing to help! The atmosphere instantly changed and the fun ended!We went to the hotel and the girls didn there own make up. The other complaint I have is that I had to write out 3 seperate checks for each beautician, instead of one check to Solutions and just tip each girl. Even though it was our fault we didn't make 6 appointments for makeup, none of the 4 beauticians and one makeup artist bothered to even try to help us! So No Stars, No Referrals to Solutions, and No I will NOT return! You lost 6 possible future customers!

Business description (3)

Since 2008 the company has been providing Tanning Salon.

Solutions Hair & Tanning Salon is located at 3634 Mccain Rd, Jackson, MI. This business specializes in Beauty Salons, Tanning Salons and Nail Care.

Solutions Hair & Tanning Salon can be found at Mccain Rd 3634. The following is offered: Salons. The entry is present with us since Sep 7, 2010 and was last updated on Nov 12, 2013. In Jackson there are 64 other Salons. An overview can be found here.

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