Status: Closed
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Help us make it rightWe are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.
ACDelco
DON’T EVER USE THESE CLOWNS,, THEY ARE BORDERLINE CRIMINAL,,,THEY’RE A RIP OFF & THEY CAUSE MORE DAMAGE THAN THEY FIX!!
I gave my car to Smith Muffler to repair engine mounts, they broke the air induction box in the process. They would not fix the damage and didn’t want anymore to do with the issue. They failed to follow proper repair procedures for my vehicle.
I needed the front brakes...
took them 4 hours to install a simple muffler system due to not having the parts in stock. On top of that, they ordered the wrong parts. Three months later I had to take the car back because the muffler system was dangling (was not properly clamped). another 1 1/2 hours. Too high priced.
Not only were they very rude, including the manager, but it took 5 days to complete 6 hours worth of work! They say on their phone message they pride themselves on customer service but they treated us like crap, plus you'll wait on hold forever! They cracked my dashboard and after all is said and done, I was charged a "Diagnostic" fee for no reason and I'm still having the issue the supposedly...
that place is a ripoff bad they will scam you they told me i needed to get a diagnostic on motor it will be 70 dollars i said ok when they where done with diagnostic they said you have 2ook miles so it would not be worth fixing anything i asked them then why did you do a diagnostic on engine they said will it might have been something very simple so they did no work and charged me 87 dollars 70 for test and 17 to hook it up to car they robed me bad
Almost any time you walk into such an establishment, it is due to stressful circumstances. The friendly, professional staff made my experience not only tolerable, but quite pleasant. I especially appreciated how they offered several options and even gave pros and cons of each.
The chandeliers in the shop will likely put a smile on your face too!
Smith Mufflers and Brakes Inc in Covington, KY is your Complete Auto Repair Shop on American Cars and Foreign Cars
Smith Mufflers & Brakes can be found at Main St 428. The following is offered: Car Exhaust Services. The entry is present with us since Sep 7, 2010 and was last updated on Nov 12, 2013. In Covington there are 1 other Car Exhaust Services. An overview can be found here.
Serving northern Kentucky and the greater Cincinnati
area, Covington’s Smith Muffler & Brake provides full service auto
repair and maintenance. This is undoubtedly the shop to go to for everything from more
routine tune ups and diagnostics to shocks and struts work, as well as engine repairs.
Knowing that receiving car maintenance can be inconvenient at times, the Smith mechanics make sure to...
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