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Help us make it rightI am very unhappy with this Doctor's Office. I used to go here before I moved out of State for a couple years. My Doctor was Larry Wilson. He was very nice and helpful. Upon moving back to Md, and getting a new Job, I called to setup an appointment (I take Zoloft for anxiety.) And was displeased to find out Dr. Wilson no longer worked there. So they set me up with Nurse Practitioner Caroline Simms. She was ok, not real sympathetic and seemed to doubt my anxiety issues. That was 9 months ago. After I Got laid off from my job, and am just now getting back on my feet with a new job and still...
I have been on both sides of the desk. I have been the medical office assistant that the patients scream (yes, scream) at when a doctor is running behind. I have seen the staff at Smaldore handle this with as much tact as is possible in that impossible situation. As for requesting co-pay during sign-in, this is a common practice at most doctor's offices. Just remember, each of these doctors at...
I agree with others, Dr. Kelly Smaldore was friendly at first but now she makes you feel rushed and doesn't listen very well/on the computer more than personal time with the patient/maybe she has too many cases or something. Charges are done on accounts that should not be and does not inform the patient that they are being submitted to the insurance company. The office staff on the phone are...
I saw Dr. Kelli for years. At first she was a caring doctor. Then she became rushed, abrupt, and I felt like she didn't listen to my concerns. I agree with many of the other comments about the staff. Although there are many very nice ones. A handful are very rude and money is a definite focus. Of course you want to get paid, but as stated, it was overboard, and distrustful. A previous person...
Well, It seems some of you love the doctors and would consider leaving and going somewhere else because of a greeter or assistant. That's nuts! You complainers have never had to deal with deadlines, isurance companys, co-pays, deductables etc. etc. I'm sure with lawyers trying to sue every doctor for a hang nail and the cost of malpractice insurance you're lucky to have a doctor to go to! Take...
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