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Help us make it rightThe care is poor. I have seen my family member with dirty sheets and clothes. The dressers and floor are dirty. If they are sleeping, no one wakes them to eat. Their laundry show up in other residents closets. Their blanket shows up on other beds. Sometime they are only in a diaper. No dignity. there is no excuse for that. I would not recommend the facility to anyone.
Q: Did this provider thoroughly explain the risks and benefits of your treatment?
A: No, they didn't even attempt to explain
Q: Did this provider wear an obnoxious cologne?
A: Yes, it was almost unbearable
Q: Did this provider pressure you to purchase any unnecessary products during your visit?
A: I felt extremely pressured
Q: Is this provider willing to pursue advice from other providers...
Q: Did this provider answer all of your questions?
A: Yes
Q: Was this provider's staff friendly?
A: Yes
Q: Did you leave the office feeling satisfied with your visit?
A: Yes
Q: Does this provider treat every client equally?
A: Definitely, they make everyone feel equally respected and cared for
Q: Did they follow up with you after your appointment?
A: Yes.
Q: Was this provider late to your appointments?
A: No, they were on time
Q: Are you confident that this provider will continue working with you until a solution is reached?
A: Yes, I know I can count on them to...
Q: How would you compare this provider to others in his/her field that you have visited?
A: Among the best I have seen
Q: Does this provider use current and safe equipment?
A: Yes; the equipment is very advanced!
Q: Has this provider ever cancelled your appointment on you last minute?
A: Never, they are very reliable.
Phoebe Home Inc is a Nursing Home facility at 1925 Turner St in Allentown, PA.
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