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Sears

Address
9000 Northgate Mall San Rafael CA 94903
Phone
(415) 507-2300
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Average Rating
2.5
Total Reviews
(7)
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  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
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Contact Us

Toll Free
(800) 697-3277

Business Hours

Status: Closed

Sunday
11:00am-7:00pm
Monday
10:00am-9:00pm
Tuesday
10:00am-9:00pm
Wednesday
10:00am-9:00pm
Thursday
10:00am-9:00pm
Friday
10:00am-9:00pm
Saturday
9:00am-9:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover

Special Offers

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What the community has to say about Sears

Information about this business (4)

Sears Auto has knowledgeable sales and service associates that provide solutions that best fit your needs. Sears provides fast service. Drive in service, walk-ins or appointments are welcome / available. Sears is conveniently open 7-days a week, including nights, and you can shop for your other needs while you wait. Excellent value. Guaranteed lowest tire prices. Wide assortment of tires and...

Sears, Roebuck and Co., commonly known as Sears, is an American mid-range chain of international dep.. read moreartment stores, founded by Richard Warren Sears and Alvah Roebuck in the late 19th century.
From its mail order beginnings, the company grew to become the largest retailer in the United States by the mid-20th century, and its catalogs became famous. Competition and changes in the...

Please visit your local store at 9000 Northgate Mall in San Rafael for more details about values and deals! Sears for the past 100+ years has provided its customers with great products and service. Sears has a huge range of products in Appliances, Tools, Lawn & Garden, Clothing, Electronics and more. With many brands within its Stores, Sears also has reputable house-brands such as Kenmore,...

Reviews of this business (7) view all

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Overall review sentiment

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Rating distribution

5 stars
2
4 stars
0
3 stars
1
2 stars
0
1 star
4
No rating
1
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Editorial reviews from the web (1)

Value-minded shoppers flock to this all-American department store for everything from sheets to new tires.

In Short
Founded in 1893 by Richard Sears, this well-known brand has come to symbolize consumer trust and value. In addition to selling appliances and electronics, Sears repairs major...

Other reviews from the web (7) view all

Average Rating
60

The super-cheery weather girl on the local TV station announced that we would be having our first impressive heat wave here in the Bay Area come Monday.Click-click, wouldn't you know it - the...

Average Rating
100

A couple of months ago, my boyfriend and I stopped into Sears to check out mattresses. A very friendly man named Frank came over and started helping us. My boyfriend and I weren't planning on...

Average Rating
20

Bought a fridge from this desolate place against my better judgement and boy do I regret it. They came into my new home with the most unprofessional delivery people who looked and acted like thugs...

Horrible Customer Service

Average Rating
20

What a nightmare trying to deal with this Sears at Northgate Mall. I was hung up on 5 times in a row by employees who couldn't be bothered with my concerns. The phone tree they use is rediculous and I had to call back 3 times before the computer could figure out which department I really wanted. I never liked Sears and am so disappointed that I gave it another try.

Rubbish Products - Worse Customer Service

Average Rating
20

A year and 2 weeks after we bought our Kenmore gas stove for $1,500 it is broken. Local shop and customer service stance is sorry you are out of warranty. Would I or would you spend $1,500 on sth that wld last for 2 weeks after the warranty?

I have been on hold twice for over an hour with customer service in India - that is who Sears will channel you through when you have problems.

BEWARE OF THE KENMORE BRAND - SUCKS

Business description (2)

Please visit your local store at 9000 Northgate Mall in San Rafael for more details about values and deals! Sears for the past 100+ years has provided its customers with great products and service. Sears has a huge range of products in Appliances, Tools, Lawn & Garden, Clothing, Electronics and more. With many brands within its Stores, Sears also has reputable house-brands such as Kenmore,...

Sears for the past 100+ years has provided its customers with great products and service. Sears has a huge range of products in Appliances, Tools, Lawn & Garden, Clothing, Electronics and more. With many brands within its Stores, Sears also has reputable house-brands such as Kenmore, Craftsman and Diehard and the newest and latest addition, Kardashian Kollection. Customers will find brand...

Tips about this business (2)

Save Money: Find a lower price elsewhere? Sears will match the competitor's price, plus refund 10 percent of the difference; simply tell a sales associate at the time of, or within 30 days of, the purchase.

Save Money

Find a lower price elsewhere? Sears will match the competitor's price, plus refund 10 percent of the difference; simply tell a sales associate at the time of, or within 30 days of, the purchase.

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