Status: Closed
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Visit your Rogers Schlotzsky's bakery and cafe for a quality oven-baked sandwich or gourmet pizza. Enjoy pastas, flatbreads, wraps, soups & salads from our deli or call for catering now!
By far the worst service I've ever seen. 30 minute wait for. 2 sandwiches. I had to repeat my order 4 times to the cashier. Tough to come back when the service blows.
Went through the drive thru and they put my scalding pasta in the bag upside down and the container was open and completely smashed. It burned my legs and I had to pull over to clean up the mess.
Been waiting in the drive thru for 20 minutes!!! What's the point of having a drive thru?!? Then don't even offer any form of gratitude for the wait! Would have left but already paid for the food.
Even though I was the only order when I came in today, it took 25 minutes to get a half sandwich and tomato soup. It was taken to another table and then just left in the kitchen to get cold. After I had asked two people about my order it was finally found. It was an eat in order packed to go. I asked for hot soup. Sandwich was cold and I had to ask for mayo three times even though I had...
A 20 minute drive-thru wait is unacceptable at 1:30 in the afternoon.
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Schlotzsky's is located in Rogers on 2709 West Walnut, just one of the over three hundred locations nationwide. The staff is always ready to help, the service is provided at the highest standard and the food is impeccable. On the menu customers can find a wide range of sandwiches, pizzas, angus, but also desserts, beverages and children's menu.
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