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Safari Pools & Spas

Address
1136 E Harmony Ave # 102 Mesa AZ 85204
Phone
(480) 633-6494
ethicalaz.com
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Average Rating
3
Total Reviews
(39)
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Reviews of this business (67) view all

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Overall review sentiment

Score
30%

Top 3 sentiment words

owner
Count
2
Score
50%
service
Count
2
Score
50%
experience
Count
2
Score
25%

Overall review sentiment

Score
30%

Rating distribution

5 stars
20
4 stars
0
3 stars
0
2 stars
0
1 star
19
No rating
28
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YellowBot member reviews (2)

YellowBot User
Reviewed Business
Safari Pools & Spas
Reviewer Name
jmr1
Review Date
July 12, 2011
Average Rating
1

Worst Experience Ever!

We made the mistake of hiring Safari to do some landscaping for us after we had a good experience with them 4 years ago. This time, it was just the opposite. Everything went fine until they had an electrictian install an outlet on our BBQ. The drawing they gave us showed that the outlet would be flush with the side of the grill island. The outlet actually sticks out about 5 inches. Dave, the owner, refuses to fix it because it is "to code". We would never have paid to have that done if we were told exactly what it would look like. His employee led us to believe that it would be fixed. Dave still refuses to fix it, and hasn't left us with a repair kit for our acrylic decking (which is also stated on the drawing they gave us). He called me and was so rude. He actually told me that, "The beauty of having my own business for 25 years is that I don't have to take orders from anyone." When I told him that we only hired them because we had a good experience with them before, and that they weren't the cheapest company out there, his response was, "Then maybe you should have hired someone else!" Dealing with Dave is a nightmare. We have spent about $23,000 with this company over the past 4 years, and we will NEVER hire or recommend them again!

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YellowBot User
Reviewed Business
Safari Pools & Spas
Reviewer Name
AZHome
Review Date
May 20, 2008
Average Rating
1

Terrible Service!

Please believe all of the negative post you will find on the internet about Safari Pools. I ignored those negative posts and am sorry that I did. Do a google search and see what you find about Safari, there's a reason that they overwhelmingly recieve poor reviews. They are unconcerned about customer satisfaction and they will argue every point. They are insulting and abrasive and you soon learn it is not worth your effort to get them to address any issues. Your blood pressure will go through the roof as you listen to their excuses, faulty reasonings and insinuated blame on the customer. Thier attitude is that 'it your problem', total abandonment after they get your money. You will be sorry if you ignore this post and others like it. Don't make my mistake.

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Other reviews from the web (65) view all

BEWARE! Dave is in hiding because of all the people that are after him. He has merged with Bluewave who claim that Dave has turned over all his warranties over to them and Bluewave says. Not my problem... so beware of both companies. We I just spent almost 10 grand fixing structural cracks that were leaking water. I hired a lawyer but he tended to feel that Dave may be untouchable. Hiding behind the co. I mentioned. He is all that is said in the bad reviews and the good ones...I think he wrote himself. I have had the worst experience with Dave and his company, it is unbelievable. I only...

We had a fantastic experience ...

Average Rating
100

We had a fantastic experience with Dave and his entire crew from Safari Pools & spas! We did a total reconstruction of our backyard which included moving 120 ton of dirt, rock and debris and replacing it with two retaining walls. We also added a custom water feature in our existing pool and completely new landscaping all throughout our yard. Dave was in contact with us very often and made...

Business description (6) view all

This company builds swimmings pools and installs spas.

Safari Pools & Spas, Inc. was founded in 1998. Safari Pools & Spas, Inc. specializes in Swimming Pool Construction.

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