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Roto-Rooter Plumbing & Drain Service

416 North Avenue Newport News VA 23601
(757) 875-7686
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(800) 960-7686

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Status: Open

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Information about this business (8)

When homeowners & businesses in Newport News, VA need a plumber near them, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Offering emergency plumbing services and drain cleaning solutions, without an extra charge for nights, weekends or holidays.

Roto-Rooter Plumbing & Drain Services

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YellowBot User
Reviewed Business
Roto-Rooter Plumbing & Drain Service
Reviewer Name
Sandra Shull Mcpherson
Review Date
October 26, 2014
Average Rating

True Professionals

On a Saturday morning we had what to us was a plumbing disaster. All drains and toilets were gurgling and backing up. We have a home warranty company and immediately called them. To our extreme disappointment, the servicer they chose first said they would not be out until the following day, then later stated they “did not handle” our type of problem. At the suggestion of a relative, we called Roto-Rooter. They not only said they would be out that day, but said it would be in a couple of hours. When it was about10 minutes before the couple of hours was up, they gave us the courtesy of a call to say they would be a littler later, but reassured us they would be there. This is a courtesy few companies employ these days, they just let you sit and wonder. Shawn arrived, and the courtesy and professionalism just increased. He gave us a price up front, did the job which included digging a hole, and put things back exactly like he found them, including filling the hole and restoring my flower bed. I am so satisfied with the work and service that I may cancel the plumbing section of my warranty policy and make Roto-Rooter my “go to plumber”. You cannot go wrong with up front pricing, emergency service at no extra charge, common courtesy and true professionalism.

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Other reviews from the web (14) view all

My toilets were clogging, shower would have standing water & when washing clothes stuff would come up into the tub. I decided to call Roto-Rooter. This was my first time using them, second time ever having to call a plumber. The tech came…

Average Rating

I needed a pressure relief valve for my water heater ASAP. Joe came out the next morning and my problem was fixed. I like that I didn't have to wait days for an appointment because I had an inspection that day. He answered all of my questions and was very helpful. I feel that he went above and beyond by offering me other plumbing tips. Whenever I need any plumbing assistance I'll be calling...

Business description (6) view all

Roto-Rooter Plumbers is located at 416 North Avenue, Newport News, VA..

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