Status: Open
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Help us make it rightOffering popular plumbing maintenance and repairs, as well as drain-cleaning and unclogging.
We are located in Lincoln Nebraska and just purchased a new kitchen sink and found out after we installed it that we actually had a clogged pipe somewhere. I called on a Saturday morning, and they told me that they would be able to be out to look at it and try and fix it between 3-5pm. They actually ended up being able to make it to our house by about 2pm and fixed the problem right away. No overtime costs either! I love that they have free estimates, and don't charge unless they do any work. The plumber told us some things that we could do to try and stop our ""sludge"" buildup problem...
This was a quick service call; I know the plumber and we chattering for a while. He gave me a tip that, I hope, will be very useful. I've used Roto-Rooter for many year and found it very good.
Thank you, thank you, thank you! Quick, friendly, and a good price! Would definitely suggest!
Customer Experience was great, From the Head-Honch-o to the plumber that came to my home here in Lincoln. They were prompt and arrived on time. Friendly service worker that explained everything that he was doing for the issues faced. A couple of things that I found kind of disappointing were, one that they could not fix my issue that day, and two when I asked for the boss man to follow-up with a quote for fixing the issues, I never received a call? So to clean out some roots and for the service man to tell me that I may have a broken pipe, and a cap for the clean out... $300, with no...
We had a sewer problem and Roto-rooter came out within a couple of hours and diagnosed the problem. Joe was here first thing in the morning and fixed it. Great customer service, very personable and reliable.
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