Status: Closed
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Dr. Santos is sympathetic and a caring individual.
Answered all my questions.
I and my wife, go to him and have very good opinion about him.
He answered all of our questions.
Q: Would you refer this provider to a family or friend?
A: Maybe, I'm not sure if I loved them that much.
Q: Were the staff members able to answer your questions?
A: Yes, they were able to answer my questions
Q: Did this provider seem irritated to be working with you?
A: No, they were polite
Q: Was this provider's office clean?
A: Yes everything was neat and sterile
Q: Did a staff member...
Q: Are you confident that this provider will continue working with you until a solution is reached?
A: Absolutely! I'm confident they will work hard to find the best solution for me
Q: Was this family doctor friendly?
A: Extremely Friendly
Q: Does this provider maintain a professional appearance?
A: Absolutely! You can tell that he/she really makes an effort to look professional
Q: Were you...
Dr. Santos is a good doctor, however his secretarys are LAZY! I dropped off information needed for 2 referrals to see Neurosurgeons for my broken neck that needs surgery in a week and a half. I did all the work for them, the names, addresses, NPI #, ect. all they needed to do was send a fax to my insurance company with clinical results along with it. They did not do it! After countless attempts...
Q: Was this family doctor friendly?
A: Not Really
Q: Were the restrooms well-stocked at this provider's office?
A: Yes, they had everything you could possibly need!
Q: Did this provider listen to your input and concerns?
A: Somewhat. But I mostly felt ignored.
Q: Were the staff members able to answer your questions?
A: They were rarely able to answer any of my questions
Q: Were you able to...
Roman Santos, MD practices as a Family Doctor in Lakeville, MA.Roman Santos, MD graduated from Univ Of The East, Ramon Magsaysay Mem Med Ctr, Quezon City.
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