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Riverfront Hotel, Grand Rapids

Address
270 Ann Street NW Grand Rapids MI 49504
Phone
(616) 363-9001
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Average Rating
3
Total Reviews
(256)
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What the community has to say about Riverfront Hotel, Grand Rapids

Information about this business (3)

The Riverfront Hotel Grand Rapids blends warm hospitality, an inviting atmosphere and top-notch services all in a convenient location 1.8 miles from downtown Grand Rapids, directly off of Highway 131. Guests can dine on The Grand River in The Landing Restaurant enjoying fine American cuisine, including steaks and seafood prepared by our chef, Tom Cook, and his culinary team. In addition, The...

Property Location When you stay at Riverfront Hotel, Grand Rapids in Grand Rapids, you'll be in the business district and close to DeltaPlex Arena and Conference Center and Gerald R. Ford Museum. This hotel is within close proximity of Fish Ladder Park and La Grande Vitesse.

Rooms Make yourself at home in one of the 162 air-conditioned rooms featuring refrigerators and microwaves....

We are a full-service hotel that can help you enjoy the beautiful city of Grand Rapids. As well we can help with any caterin...g needs you may have, from Business Meeting, Corporate Events, Social Gatherings, Weddings, and much much more. Best Corporate and Groups Rates, when in Grand Rapids on Business or working with our long list of valued clients.

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Reviews of this business (254) view all

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Overall review sentiment

Score
68%

Top 3 sentiment words

staff
Count
28
Score
100%
hotel
Count
11
Score
81%
room
Count
14
Score
64%

Overall review sentiment

Score
68%

Rating distribution

5 stars
39
4 stars
48
3 stars
59
2 stars
51
1 star
52
No rating
5
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Other reviews from the web (254) view all

Average Rating
20

So horrible to know that you can check into this hotel and they will check in someone else while you are out. Others can steal your personal items and they claim there was nothing they could do about it. Stolen money. Stolen items. They refuse to call back to address it when contacted. This is what happened to my family member... don't let it happen to yours. Sad. Horrified. Disgraceful.

Average Rating
20

Looks to me as though you treat your guests very poorly and do nothing in response to their concerns. Is anyone responsible in charge of your social media profile? Where are the offers to make things right?

Average Rating
20

***beware read before staying here***

Average Rating
20

I have never stayed here but reviews of poor service and management's refusal to help guests and friends resolve their problems dealing with theft and double bookings have reached MA and we and our friends will be sure to steer clear of this hotel

Average Rating
20

BEWARE.......A friend of mine stayed here recently and when he came back to his room at night found someone had been in there and had stolen various items. The management was of no help at all! Beware!

Business description (12) view all

Guests can feel at home in one of the 172 rooms. Services and facilities at the hotel include a dining area, a newspaper stand, room service, a conference room and a business centre. Wireless internet access is available to travellers. Guests can buy souvenirs at the gift shop. Those arriving in their own vehicles can leave them in the car park of the hotel. In addition, a shuttle service is...

Focus on the destination in a whole new way at The Grand River Hotel, an Ascend Hotel Collection Member in Grand Rapids. We are located less than two miles from the heart of downtown near U.S. Route 131, making it easy to find the true local flavor you crave at Van Andel Arena, DeltaPlex, Fifth Third Ballpark, Art Van Sports Complex, Frederik Meijer Gardens and Sculpture Park and the Gerald R....

One of our top picks in Grand Rapids. This Grand Rapids, Michigan hotel is located on the banks of the Grand River. The hotel offers an indoor pool, a hot tub, and a 42-inch flat-screen TV in every room.

Riverfront Hotel - Grand Rapids rooms include tea and coffee-making facilities. The rooms are equipped with free Wi-Fi and offer room service.

Grand Rapids Riverfront Hotel guests can dine at...

Situated on the banks of the Grand River, this hotel provides 164 guest rooms with coffee and tea makers, large desks, data ports, hair dryers, irons, ironing boards, refrigerators, microwaves, sofa beds, and panoramic river views. Wake up calls, room service, "The Landings" restaurant, and the Pier 270 Lounge are offered.

This Grand Rapids, Michigan hotel is located on the banks of the Grand River. The hotel offers an indoor pool, a hot tub, and a 42-inch flat-screen TV in every room.Riverfront Hotel - Grand Rapids rooms include tea and coffee-making facilities. The rooms are equipped with free Wi-Fi and offer room service.Grand Rapids Riverfront Hotel guests can dine at The Landing Restaurant, which features a...

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