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Rippel's Florist

1519 Liberty Rd Eldersburg MD 21784
(410) 795-7273
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Reviewed Business
Rippel's Florist
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Review Date
May 27, 2013
Average Rating

Owner Doesn't Care

I'm very disappointed with the customer service at Rippel's. I'm getting married in Eldersburg and wanted to use them as my florist-my family has always used them and I wanted to give business to a small family owned company. I live 5 hours away so when I come in town I like to make the most of my weekend by meeting as many wedding vendors as possible. Their wedding consultant cancelled our 1st appointment in April, we rescheduled for a month later. The day before the appointment she left me a voicemail to cancel-our appointment day was her last day. This didn't leave me enough time to make an appointment with another florist. I called Rippel's to see if the new wedding consultant could meet, explaining my situation. The answer was no, the lady would be out of town. The afternoon of my appointment was wasted. Shocked at the service, my mom went in to speak to the owner, Ken. Coming from self employment, my mom knows that owners aren't always aware when things like this happen and thought it would be considerate to let him know since most owners value good customer service. Ken does not. He knew all about it and could not have cared less. He shrugged his shoulders and gave her an attitude. In situations like these, my mom always comes across as polite so the attitude was unwarranted. They obviously don't need the business so we're going with another florist.

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Other reviews from the web (4) view all

Average Rating

As one of the few florist available, my guess is they have a corner on the local market but I may not be deserved. Instead of ordering online (the easier way), I attempted to buy an arrangement...

No engagement with clients

Average Rating

I ordered flowers for my grandmothers viewing and spent $100. I did ask for something that said grandma three times and they offered to make a ribbon which was kind. However, The bouquet that arrived had 4 roses, 5 lilies and a few other small flowers. I asked them how big it was and they showed me with there hands which I thought was much larger. When working with families through times...

Business description (3) view all

Rippel's Florist Inc is located at 1519 Liberty Rd in Sykesville and has been in the business of Florists since 1972.

Rippel's Florist can be found at Liberty Rd 1519. The following is offered: Florists. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Sykesville there are 3 other Florists. An overview can be found here.

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