Status: Open
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Help us make it rightmy extended service provider set me up with this shop when my lawn mower needed repair. Richard picked up the unit at my house. I did not hear from him for three weeks. He called to say it was ready my husband called him back he said he would deliver the mower in two days. That very same day the warranty provider called and said my problem was not covered by them and I owed Richard 125.00. I told them Richard had never told me anything would not be covered and I did not approve him to do any repairs I would have to pay for. They told me to call and talk to him. My husband called him he told us the warranty would not cover hate repairs and we would have to pay him. When asked why he did not call us for approval he said I knew by looking at you that you would be the kind of people to complain about 125.00 my husband told him you have never met my I was not even home when you picked up the unit. He said well I will just put the bad part back on and bring it to you broken he then hung up on my husband. In a few hours my son happened to go outside to see Richard unloading the lawn mower by the stree in my driveway. My husband ran out to talk to him and asked him why he said the things he did. He gave no response and got back in he truck and pulled away. He cut the wire to the broken part the he had fixed. So now we are back a square one after a month still with a broken mower. Richard is very rude and should not be in business. He does not know how to deal with customers.!!!!!!!
Murray Lawn Mowers
Richard's Atv Repair Shop can be found at Hickory Dr 66165. The following is offered: Lawn & Garden Equipment. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In Pearl River there are 2 other Lawn & Garden Equipment. An overview can be found here.
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