Invite a friend!

Residence Inn-Springfield

Address
1303 E Kingsley St Springfield MO 65804
Phone
(417) 890-0020
Is this your business?
Claim it now!
Something wrong?
Submit a correction
Average Rating
4.5
Total Reviews
(131)
Leave a review with:
  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
Is this your business? Claim it now!
Get Directions

Share on
Share

Contact Us

Email the business

Toll Free
(800) 331-3131
Fax
(417) 890-0055

Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover

Submit a correction

Know more about this business than we do? Cool! Please submit any corrections or missing details you may have.

Help us make it right

What the community has to say about Residence Inn-Springfield

Information about this business (5)

High speed internet connection, Internet access, Wireless internet connection, High speed wireless, Meal included - breakfast, Non-smoking, Balcony/Lanai/Terrace, Coffee/Tea maker, Alarm clock, Air conditioning, Air conditioning individually controlled in room, Outdoor space, Fireplace, First nighters' kit, Bottled water, Bathtub/shower combination, Private bathroom, Phone in bathroom,...

Residence Inn by Marriott Springfield, MO is the extended stay hotel that helps long term travelers feel at home in each suite by providing a full kitchen, complimentary breakfast, free wireless internet. Suites with fireplaces, balconies, 2 bedrooms.

Residence Inn Springfield: Springfield extended stay hotels with comfort that feels like home

Add Photo or Video
User Photos & Videos

Reviews of this business (126) view all

Share a review

Overall review sentiment

Score
%

Top 3 sentiment words

Overall review sentiment

Score
%

Rating distribution

5 stars
75
4 stars
35
3 stars
8
2 stars
1
1 star
3
No rating
5
See more reputation details

YellowBot member reviews (1) view all

YellowBot User
Reviewed Business
Residence Inn-Springfield
Reviewer Name
danny_g28
Review Date
July 29, 2011
Average Rating
1

Terrible Expiernece

The facility is very nice. The rooms are very nice. However, the complete lack of class by the staff and their customer service overshadows every good aspect of this facility. The employees are undertrained and because of this I was put into terrible financial hardship. I was staying over a month for training on a corporate account. I was asked for a card for "incidentals" which is common practice. However, a computer generated hold was put on my account based on my 33 day stay. Why is this bad? Because hundreds of dollars were held out of my account for days. A small sign that is 4 inches wide and 6 inches tall is all that will warn you of this situation, and the employees aren't even savvy enough to point this out or explain the process beforehand.

After contacting customer serivce, I had an employee chuckle and tell me it was my fault for not reading the sign. I had no money to use and was in the negative and no one cared. I talked to the general manager who literally tells me, "Well, since you have the hold on your account anyway just call in room service and charge it to your room." What a joke. Before I realized hundreds of dollars were held out of my account, I bought a $3.50 cup of coffee at work. This caused overdraft fees to be assessed. All I wanted was my money to be reimbursed but this was a foreign concept to management. Customer service = more important than a beautiful facility. Treat your customers right, they will treat you right. This needs to be taught to the general manager.

Is this review... ?

Editorial reviews from the web (1)

Free hot breakfasts and comforts of home entice travelers in need of long-term lodging.

In Short
Established for travelers staying for more than a few days, this all-suite hotel offers home-like amenities. Generously sized studios and one- and two-bedroom suites have fully...

Other reviews from the web (125) view all

Residence inn

Average Rating
80

I read reviews and heard about construction and pool being out so I called and was told the pool and hot tub had opened up. So I kept my room. they didn't mention construction still going on. I got there checked in and they have lots of construction around the hotel. I got to my room on the 4th floor...

Great place now, BETTER soon

Average Rating
80

Our group of 4 adults and a teen were very comfortable in a 2 bedroom suite. The Residence Inn was great, they ARE in stages of renovation, right now the exterior is being updated, repaired and painted. The staff, exceptional, polite.The common areas were well kept, breakfast plentiful. We were some of the last guest to eat, and we did...

Wonderful

Average Rating
100

I have never stayed a hotel with friendlier staff! Especially the breakfast employees! They are all so friendly and helpful. The treated my children like people, instead of nuisances. The rooms are spacious and very nice. We were able to enjoy the pool at the very beginning of the season, so it was cold, but still lots of fun. We...

warning not enough from hotel

Average Rating
20

I recently stayed at the Residence Inn - Springfield, MO. I had stayed here several years ago. I should have taken better precautions when booking - when the hotel warned of renovations. We arrived early just after 3PM - tired - where given a room in the same location as renovations were being done on the outside of the building....

Great for big groups

Average Rating
80

We just spent two nights in this hotel for my son's soccer tournament. The location was close to the interstate and many restaurants. The rooms were spacious and clean, perfect for families. Free breakfast buffet and free wifi were appreciated. We'd choose it again.

Business description (16) view all

Payment Options: Cash, Visa, Master Card, American Express, Diners Club

Residence Inn by Marriott Springfield, MO is the extended stay hotel that helps long term travelers feel at home in each suite by providing a full kitchen, complimentary breakfast, free wireless internet. Suites with fireplaces, balconies, 2 bedrooms.

This hotel is within close proximity of Wheeler Heart and Vascular Center and Lester E. Cox Medical Center South.

Residence Inn can be found at E Kingsley St 1303. The following is offered: Apartments. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In Springfield there are 91 other Apartments. An overview can be found here.

At the Residence Inn by Marriott Springfield, we've perfected the extended-stay experience by combining the comforts of home with our passion for making every guest feel welcome. We are conveniently located in South Springfield in the heart of the Hospital district and conveniently located near many trendy local restauants, bars, shopping, businesses, farmer's markets, and just a short drive...

Tips about this business (4)

Know Before You Go: Business travelers can take advantage of the meeting room, plus on-site faxing, copying and printing. Same-day dry cleaning is also available.

The Extras: Pets (dogs, cats, birds and fish) are welcome for a one-time cleaning fee of $75. There is no weight limit.

The Extras

Pets (dogs, cats, birds and fish) are welcome for a one-time cleaning fee of $75. There is no weight limit.

Know Before You Go

Business travelers can take advantage of the meeting room, plus on-site faxing, copying and printing. Same-day dry cleaning is also available.

© 2007-2021 Solfo, Inc. – All rights reserved