Status: Open
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Help us make it rightThe person who checked out the U-Haul to us never had us mark down what scratches and damages had already been done to the truck before we took it. This caused a major problem when we went to turn it in.
make sure the customer knows that a representative will not be available when the truck is returned.
I dropped off on Memorial Day so had no interaction with the drop off as they were closed.
Good rental experience. Thanks.
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