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REI

Address
840 Brannan St San Francisco CA 94103
Phone
(415) 934-1938
rei.com
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Average Rating
3.5
Total Reviews
(57)
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  2. 2 Stars
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  4. 4 Stars
  5. 5 Stars
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Contact Us

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Toll Free
(800) 426-4840
Fax
(415) 934-1948

Business Hours

Status: Open

Sunday
10:00am-7:00pm
Monday
10:00am-9:00pm
Tuesday
10:00am-9:00pm
Wednesday
10:00am-9:00pm
Thursday
10:00am-9:00pm
Friday
10:00am-9:00pm
Saturday
10:00am-8:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • PayPal

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What the community has to say about REI

Information about this business (6)

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Huge Selection of Outdoor Gear. 100% Guarantee. Quality since 1938. View Website Expert Advice 100% Guarantee Free Shipping to REI stores REI is a leading retailer of outdoor gear and clothing, dedicated to inspiring, educating and outfitting our members, customers and the community for a lifetime of outdoor adventures. Founded 1938.

At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That’s why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you’re new to...

Reviews of this business (62) view all

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Overall review sentiment

Score
62%

Top 3 sentiment words

place
Count
4
Score
100%
store
Count
2
Score
100%
staff
Count
2
Score
100%

Overall review sentiment

Score
62%

Rating distribution

5 stars
16
4 stars
21
3 stars
7
2 stars
7
1 star
6
No rating
7
See more reputation details

Editorial reviews from the web (2)

In addition to carrying a vast selection of clothing and outdoor gear of the Seattle-based co-op, the store rents camping equipment and repairs snowboards and bikes.

The Shangri-la of gear for those who spend their time rock-climbing, backpacking, cycling and finding other ways to conquer nature.

In Short
The largest co-op in the nation, REI sells everything needed to survive in the outdoors to members and non-members alike: sleeping bags for below-zero temperatures, GPS units,...

Other reviews from the web (62) view all

Average Rating
60

Recently returned a jacket that was shedding flakes of the waterproofing. The jacket was several years old and was informed by a customer service rep that the expected life of these jackets is 5...

Average Rating
40

This REI has become dysfunctional. I'm not sure if I am more disappointed, or annoyed, but am certainly both. I've been a member for over 25 years. I've easily spent over $10,000 at various REI...

Average Rating
100

What an amazing delight! Though I have been an REI member for years and always found the staff very helpful, my experience of the past two days puts the REI on Brannan Street at the top! Leaving...

Average Rating
100

This review is specifically for the bike shop here, though I do really like REI overall. Every once in a while the screws on my bike pedals fall off, and I've gone to several bike shops in SF...

Average Rating
100

I love this REI location! Not only is the floor clean and organized, but my experience with the staff has always been good! Start with Karen C and you're in good hands; she's great at balancing...

Business description (6) view all

At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That’s why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you’re new to...

Top-Brand Clothing, Gear, Footwear and Expert Advice for Your All Outdoor Adventures

REI offers a wide range of sports gear and outdoor equipment for activities such as biking, camping, cycling, hiking, skiing and lots more. REI boasts of a good selection of fitness equipment, gym-wear, and footwear from top brands. Along with these top quality products, they also offer professional repair services for snowboards, skiing equipment and bikes. If you're planning an adventurous...

At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where...

Clinics and Classes are held in the Clinic Room - on the first floor. Limited parking is available in the lot, but bike parking is always available. MUNI bus lines 10, 19, 27 and 47 are convenient alternatives.

Tips about this business (4)

Know Before You Go: Be sure to check out the REI-brand clothing. It's not brand name, so you'll pay less, but it's still high quality.

Save Money: Members of REI's customer co-operative receive a 10 percent annual refund on eligible purchases, plus savings on repair services and equipment rentals.

Save Money

Members of REI's customer co-operative receive a 10 percent annual refund on eligible purchases, plus savings on repair services and equipment rentals.

Know Before You Go

Be sure to check out the REI-brand clothing. It's not brand name, so you'll pay less, but it's still high quality.

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