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Ramona-Firestone

Address
12275 Heacock St Moreno Valley CA 92557
Phone
(951) 924-9797
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Average Rating
4
Total Reviews
(15)
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Toll Free
(866) 961-9806

Business Hours

Status: Open

Sunday
Closed
Monday
7:30am-6:00pm
Tuesday
7:30am-6:00pm
Wednesday
7:30am-6:00pm
Thursday
7:30am-6:00pm
Friday
7:30am-6:00pm
Saturday
8:00am-5:00pm

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What the community has to say about Ramona-Firestone

Information about this business (4)

Ramona Tire & Service Centers have been family owned and operated for over 35 years. Our mission is "…to provide the highest quality of customer service available anywhere." Our Guarantee to Each Valued Customer: To provide superior goods and service at fair and reasonable prices; To treat each customer with honesty, integrity, and genuine concern; To recognize that our employees are our most...

Millions of tires & wheels in stock through TireBuyer.com, with fast, free delivery on most orders direct to our store when buying online at TireBuyer.com.

At Ramona Tire & Automotive Service Centers, our helpful and professional team, quick and reputable service, and affordable prices make repairing your car easy.

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Reviews of this business (16) view all

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12
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YellowBot member reviews (1) view all

YellowBot User
Reviewed Business
Ramona-Firestone
Reviewer Name
mike kelly
Review Date
December 08, 2010
Average Rating
1

Ramona Firestone has poor customer service

I have been a 15 year customer and usually got mediocre service with high prices. But this is typical for franchise outlets so I used them sparingly. 2 years ago I took my 1970 classic there to have the alternator replaced. Don recommended upgrading it. 700 dollars later, I only drive it once or twice a month until it gave out. Since it was out of time on the warrenty I took it to another garage in order to avoid another bad experience. They concluded the wire was not tightened by the shop that installed it causing it to prematurely short out. I asked if it could have shook lose over time and they said no. I returned to Ramona and Don shook his head and said he could do nothing. I didnt expect much, but since it was clearly his shops fault, he didn't even offer an oil change or a discount on tires. Oh well, someone else will enjoy my business. If I sue, I think its only a 30% chance I will prevail. I may pursue out of principle and to show them its never good business to blow off loyal customers.

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Other reviews from the web (15) view all

Average Rating
100

Staff here is awesome.Came here back September, had some work done and purchased 4 tires. They offered coffee, cold water bottles..Atmosphere relaxing, clean, every staff member that came...

Average Rating
100

Great service! Friendly and very helpful staff. Felipe explained the work done to my car. Very satisfied and will definitely be returning for future car maintenance and repairs.

Business description (4) view all

Ramona Firestone Tire Centers can be found at Heacock St 12275. The following is offered: Tires. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Moreno Valley there are 18 other Tires. An overview can be found here.

At Ramona Tire & Automotive Service Centers, our helpful and professional team, quick and reputable service, and affordable prices make repai

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