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Quality Painting

319 Hardwick St Belvidere NJ 07823
(908) 475-4299
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Information about this business (1)

We pride ourselves on our meticulous attention to every detail from start to finish to ensuring your complete satisfaction. ...With thousands of completed contracts in the Belvidere, Phillipsburg, Alpha, Washington, NJ and surrounding areas. We understand the research, preparation, and workmanship that is necessary to assure a long-lasting first class finished product. See More

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Reviewed Business
Quality Painting
Reviewer Name
Lauren Byrne
Review Date
May 24, 2018
Average Rating

Poor customer service

Justin came to our home on 4/5/18 for a deck work quote; it's a big job, but he spoke confidently and gave us a proposal with 3 options on 4/11/18. We agreed on a start date of 6/4 (with prepwork occurring the week before) and he came out once more on 4/18/18 for another walk through with his carpenter/to finalize the work list. We didn't receive an updated and complete quote until 5/15/18, which of course meant we couldn't enter "contract" until that time at the earliest; I wrote him on 5/16/18 asking how he'd prefer my response/corrections and he asked for an itemized list by email. On 5/17/18 I sent a doc with those items and today, 5/24/18 received an email that he will not be taking the job. Disrespectful, unprofessional and left us no time to enter contract with another company before the start of this summer, let alone in time for our son's birthday party which we're hosting the first week of June (and he knew about since April). He essentially strung us along for nearly 2 months and never once said there was the potential that he would not do the work until 5 days before we were slotted to begin. I can't speak to the "quality" of his work, but I can tell you that his customer service and treatment of potential clients are questionable at best.

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Business description (3) view all

Quality Painting was founded in 1992, and is located at 20 Parker St in Belvidere. Additional information is available at or by contacting Robert Lutz at (908) 475-4299.

Lutz Contractors LLC, has been the area’s leading interior/ exterior painting, staining and carpentry contractor since 1980.

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