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Help us make it rightTook my 3 year boy and 6 year old girl - only three bounce rides and the moon bounce was taken by older kids playing basketball the whole time thus scaring off the younger kids - both kids don't...
We were here for a birthday party last weekend. I was a little assembly line of birthday fun! There are two bouncy rooms- they have everyone watch the safety video and then head into party room...
I just attended a birthday party here on Saturday with my 5 year old son. The party was their ""glow"" party (black lights, all the kids had glow necklaces, bracelets, balls, etc). There were about 20 kids there. They all had a ball! The party was run like a well-oiled machine. We started in one room and then moved to the next and then on to the party room for pizza and cake. My own son is completely obsessed and although his next birthday isn't until September, he asks daily about having it there.
The staff was nice and helpful and they kept the kids safe.
I've done birthday...
The staff was very rude, unhelpful and low-energy, low-enthusiasm. They did not greet us, ask to meet the birthday boy, or give an explanation of what to expect. Not once did they ask, ""Is everything ok?"" When we asked them for anything, they acted as though it was an inconvenience.
We paid for a rock wall and still there was not enough for the children to do. The kids had to stand in line for significant periods of time while a second working harness was not being used (except for the final 5 minutes when the lines were small). We spent about $400 for our son's party!
To...
Pump It Up is located at 540 E Union St # E, West Chester, PA. This business specializes in Entertainers, Amusement Parks and Event Planners.
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