Pro Tow

Editorial review from Citysearch

This company is full of unprofessional behavior. The driver ""mike"" from the Bend, OR office, cursed at a customer trying to obtain their vehicle back. I have had multiple conversations about the lack in consistency in the towing bills from the exact same location. I have been told by their secretary that if I call to complain, I am wasting company time!!! Really? Without customers you aren't a very busy business. As a manager of a prestigious company, I am disgusted by this company's behavior and disregard of basic laws.

Posted by by nicholeh1466259370 at Citysearch on December 31, 2013. Brought to you by Citysearch.

Pro Tow lost my drive line hardware. They swore they put it in the driver seat and it was no where to be found and they took no responsibility. I asked them repeatedly to come to my vehicle and...

Posted on October 16, 2013. Brought to you by mapquest.

Editorial review from Citysearch

Tony l. - Response to his experience. Please try to remember there is always two sides to a experience. Tony misleads you in his experience below because he does not have the facts. The facts he leaves out is that our Tow Truck was delivered to the body shop the very next day, it then took 15 days for his insurance company to look at it. It then took another 5 days to fix. This was a very specialized computer dispatched tow truck with modems and computer systems installed into the cab. We have five of these trucks and they run emergency break down calls 24 hours a day. We do not keep...

Posted by by richs576185151 at Citysearch on August 01, 2013. Brought to you by Citysearch.

Editorial review from Citysearch

I want to share my real experience my wife and I had with this company. Thanks for reading.
In April 2011, my pregnant wife had a minor rear end to their 1999 isuzu tow truck with our mazda 3. They tow truck had a sudden brake on Freeway I205, it cause my wife hit the rear left corner of their giant tow truck. It was my wife's fault since it was a rear end accident. Our insurance company immediately evaluated the damage of their truck. It was extremely light scratch on their ALL METAL bed, our insurrance still paid about $1300 for the painting, including change a tire as they request....

Posted by by tonyl772900421 at Citysearch on March 02, 2013. Brought to you by Citysearch.

This company is horrible. My insurance

Average Rating

20

This company is horrible. My insurance company set up the appointment early Friday morning to have the tow truck meet us at 5pm. We arrive at 4:50pm and sat and waited. At 5:15 I called the company to find out when we should expect them. I was placed on hold for at least 5 minutes, then the woman finally came back on the line to say that the driver was almost there. No apology at all for already being 15 min late. Well the driver finally got there at 5:40pm. after sitting there for 20 minutes, he still hadn't done anything but some paperwork. We told him that the mechanic was...

Posted by by heatherg833289354 at Citysearch on February 25, 2012. Brought to you by Citysearch.

We're On The Way.We offer one of the quickest response times in the Beaverton - Portland Metro area. We travel any distance to meet your needs. Our drivers adhere to the highest level of professionalism. Our trucks are well maintained, clean, and smoke free. Your customer need not be present at the time we pick up your vehicle. If your repair facility is going to be closed upon the completion...

Posted on April 21, 2015. Brought to you by mapquest.

Battery & Tire Changes, AAA, Jump Starts, Enclosed Trailer, Camper's, Auto, RVs, Motorcycles, Competitive Prices, Fast Response Competitive Prices, Fast Response Time, Light Trucks, Heavy & Light Trucks, Heavy

Posted on February 07, 2014. Brought to you by merchantcircle.