Status: Open
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Quality Dry Cleaning for the Watertown region. Presto Cleaners is a Full Service Plan offering Same Day Shirt Service.
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This business operates a classic bait and switch. I called before visiting, asking how much it would cost to fix a zipper. The girl who answered the phone told me $10-$15. I then stopped in, and the girl again told me $10-$15. About 5 days later (yes, it took that long), I picked up the coat and was told I owed $36! I asked why the price had more than doubled from what I was told. The girl at the counter talked to the "manager" via phone several times and would not let me speak with him. The manager apparently told her that this was the price and there was nothing he could do. Of course, the girl did not let her manager know she was the one who had quoted us the incorrect price. I said "so, we were charged a price more than double what we were quoted, and there is nothing you are willing to do to address this?" She told me there was nothing she could do. Stay far away from these crooks. I will be following up with a complaint to the BBB and attorney general.
Absolutely horrible! I wish I could give it a zero star rating! Customer service was the worse I have ever experienced anywhere. The employees were extremely rude, and the manager/owner was even worse. Clothes were not done when they said they would be. They advertise that they accept debit/credit only to discover when I went in that they only take cash or check. They did such a horrible...
Presto Cleaners was founded in 1999. Presto Cleaners specializes in Cleaning And Dyeing, Except Rugs.
Presto Cleaners can be found at S Church St 1602. The following is offered: Alterations & Tailoring. The entry is present with us since Sep 10, 2010 and was last updated on Nov 14, 2013. In Watertown there are 1 other Alterations & Tailoring. An overview can be found here.
This company offers drycleaning services.
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