Pottery Barn

In Short
One of Williams Sonoma's three retail branches, Pottery Barn started with dishware and crystal, and then expanded its inventory to include everything from shower curtains and linens to leather couches and bed frames.… Read More

Posted on June 15, 2013. Brought to you by ezlocal.

Average Rating

20

I received my $5,000+ sectional, it had scratches on the wooden feet and the sectional pieces did not line up as they should. I contacted PB via email. I received a prompt email response the next day letting me know action had been taken and someone else would be contacting me soon. The following day I …

Posted by Rachel B. from Yelp on September 28, 2016. Brought to you by binglocal.

Average Rating

20

In 2013 I purchase an outdoor wood table that was supposed to be, well, for outdoor. Since it was in my summer residence where it was out only 3-4 months at the most, the table has spent a net of one year outside. However, by now it's peeling and completely damage. Pottery Barn customer service was …

Posted by Tara Y. from Yelp on July 17, 2016. Brought to you by binglocal.

Average Rating

20

Bought a sofa from them. Since then, I get no fewer than 5 emails per week from them. I explicitly did NOT give them any right to spam me. If you must buy from PB, just be sure NOT to give them any personal information. They are not to be trusted with it.

Posted by Scott H. from Yelp on July 08, 2016. Brought to you by binglocal.

Average Rating

20

So upset i can't even give the detail... just have to say the customer service representatives via phone were just down right unprofessional. Will take my business elsewhere...

Posted by Charlotte S. from Yelp on June 21, 2016. Brought to you by binglocal.

Average Rating

40

A lot of my orders....went like this....once pick a product, your given a date to expect the shipping, then once you start the order process, the date changes at the bottom, which you wouldn't notice if your not looking, to a future date aprox a two more week wait until its suppose to ship.....Then as the date …

Posted by Patrcia Q. from Yelp on April 23, 2016. Brought to you by binglocal.

Pottery Barn offers expertly crafted home furnishings and decor. Shop classic furniture, bedding & accessories in exclusive designs to decorate your home in style.

Posted on January 28, 2015. Brought to you by localguides.