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Portsmouth Community Health Center

664 Lincoln Street Portsmouth VA 23704
(757) 393-6363
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Information about this business (2)

Doing Business As, Hampton Roads Community Health Center.

Portsmouth Community Health Center, Inc., is a non profit community based primary medical care organization dedicated to providing quality health care while maintaining patient safety, to the residents of Portsmouth, Norfolk and the surrounding areas, regardless of their ability to pay.

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YellowBot member reviews (1)

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Reviewed Business
Portsmouth Community Health Center
Reviewer Name
Review Date
December 28, 2014
Average Rating

Won't return calls, LONG waits, inept staff

This has been absolutely the most unprofessional medical establishment I've ever encountered. The shortest wait I've had for my appointments was 45 min, longest being 1.5 hours. The staff is unapologetic about the wait, or the fact that no one from the office will return my phone calls, despite their assurances that someone will. The front staff is inept - they don't seem to have much medical knowledge, despite working in a medical facility. I called at least (and I'm not exaggerating) six times regarding a physiatrist referral that was not being taken care of, and they CONTINUALLY wrote in in the notes as psychiatrist, even after I spelled it for them on multiple occasions. My medication refill needs have been ignored, I can't make appointments to talk to the doctor because the wait is too long and I can't spend an entire day at this place, and since the staff who answer phones don't have knowledge or authority to do anything but take messages and assure me that I'll get a phone call back, and neither the doctor nor the nurse will return my calls, I feel very alone here. It is for this reason that I am leaving this health center and urge you to not bother using these people. This has been an extremely frustrating situation, and quite honestly I don't understand how it's even legal for them to neglect patients like this.

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Worse place I have ever been too. the nurse station does not answer the phone the doctors don't call you back. Your just a number. No one goes out of the way to help you there.

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I received the worst care there today. I had the first appointment of the day and after 2 hours of waiting and still not being seen, I was accused of refusing to answer questions that the doctor had never actually asked me. I was then yelled at by said doctor that I would have to wait until he was ready to see me. During this time, he had also stated that the delay was due to his laptop not...

Business description (1)

Portsmouth Community Health Center is a Counselor facility at 664 Lincoln Street in Portsmouth, VA.

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