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Portola Hotel & Spa At Monterey Bay

Address
Two Portola Plaza Monterey CA 93940
Phone
(831) 649-4511
portolahotel.com
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Average Rating
4
Total Reviews
(250)
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  1. 1 Star
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  5. 5 Stars
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Contact Us

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Toll Free
(866) 215-6641
Fax
(831) 372-0620

Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Additional Info

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover

Special Offers

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What the community has to say about Portola Hotel & Spa At Monterey Bay

Information about this business (9)

048960attr:bbq152170attr:restaurantbreakfastbuffetbusiness centercaterersconference roomfitness centerinternetmotels & hotelspoolweddings

Inspired by the Monterey Peninsula’s natural beauty and nautical heritage, the Portola Hotel & Spa is a step outside the ordinary. Whether traveling for business, romance, a family-friendly getaway or an unexpected adventure, all guests embrace the wonder and comfort of one of the finest Monterey, CA hotels. Our accommodations boast pillow-top mattresses, an array of helpful amenities, and the...

The AAA Four Diamond and LEED® Certified Portola Hotel & Spa is located in the heart of downtown Monterey, CA.

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Reviews of this business (241) view all

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Overall review sentiment

Score
66%

Top 3 sentiment words

location
Count
1
Score
100%
staff
Count
1
Score
100%

Overall review sentiment

Score
66%

Rating distribution

5 stars
91
4 stars
94
3 stars
36
2 stars
10
1 star
10
No rating
0
See more reputation details

Other reviews from the web (241) view all

No wifi in 2016

Average Rating
20

We arrived at the hotel and at first glance it appeared nice. All a facade. We quickly found out we could pay an additional $70 for 3 days of wifi because we booked thru a different site. Very disappointing they won't take care of guests with something as simple as wifi. They are all about the "extra charges" so buyer...

Average Rating
80

We stopped in for two nights and really enjoyed our stay. We did have to buy Internet/pay for parking, but that's everywhere you go in Monterey. Would have gotten five stars but cleaning services left our balcony door wide open when we stayed in the first floor garden side as well as left a used glove in the room. Not...

Business description (25) view all

It's all right here! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's most popular attractions. Portola Hotel & Spa is a AAA Four Diamond and only LEED® Certified hotel on the Central Coast of California and boasts 379 guest rooms, an award winning full service day spa, three on-site restaurants including a craft brewery, and a...

Location.

The Portola Hotel & Spa at Monterey Bay is located in historic downtown Monterey, Calif. The resort is one half-mile from Cannery Row. Famed 17-Mile Drive and Pebble Beach Golf Course are three miles from the resort.

Hotel Features.

The resort includes Jacks Restaurant, which serves American cuisine and features outdoor, fireside dining. Peter B's Craft Brewery includes 15...

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