Status: Closed
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Help us make it rightI purchased a @PioneerElectronics head unit for my car the 7200nex its started to not work back in early March I sent to pioneer for repair. Mind you it took almost 2 week for them to tell me they had received my unit then I get a txt to call them. They tell me the disc drive is damage and there damage to the screen internals. I'm like we know it's broken that why sent it to you. There like...
This all happened today, the warranty denail situation. Literally 7 minutes after the report here was approved I had the offer... And had to say no because I cannot promise a client that my equipment will be capable for that night.
According to Pioneer I caused moisture damage to a unit that had faulty functions. This item is a DDJ-SR.Unit was purchased through Amazon. Worked great for almost 2 months. Was used in live performances and at home. Always stored either in a closet when not in use, or left on a Stand designated for the unit.Over time it appeared the right jog wheel was not always responsive. It was a pressure...
Pioneer Electronics (USA) is just one child in a large family that's passionate for music; but, its contribution is clear. Its Japanese parent company, Pioneer Corporation, is a leading maker of consumer and commercial audio and video electronics with subsidiaries and affiliates around the world. Pioneer Electronics (USA) is the sales and marketing arm of Pioneer's North American operations,...
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