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Pep Boys

Address
232 Highland Ave Salem MA 01970
Phone
(978) 744-3131
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Average Rating
1.5
Total Reviews
(16)
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What the community has to say about Pep Boys

Information about this business (5)

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop...

Newly redesigned Pep Boys retail and service location featuring ground breaking new features. Offeri.. read moreng auto repair and services as well as car parts and accessories. Experience a legend reborn.

Newly redesigned Pep Boys retail and service location featuring ground breaking new features. Offering auto repair and services as well as car parts and accessories. Experience a legend reborn.

Reviews of this business (20) view all

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1 star
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Editorial reviews from the web (1)

Editorial Review by Citysearch Editors

Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.

Other reviews from the web (20) view all

Average Rating
20

DO NOT GO HERE. I went there recently mostly for a tire change or repair since it was deflated. The customer service rep quoted me an two and a half hours wait without really examining the tire....

Average Rating
20

Had break work done and not happy they put a new calipers and the calipers lock up all the time if I don't drive the car for a couple of days. They can't figure it out. Also if you buy stuff on...

Average Rating
20

Waited over four hours for a simple procedure I had made an appointment for. Apparently they forgot about me and only started working on it when I asked about the status for a second time, two and...

Average Rating
20

Worst costumer service EVER, I've been to a lot of places and never have I been dismissed so casually like this place, they charged me over 80 dollars the estimate price for a radio install and then i went out to my car when it didn't work, they said it's probably a defective radio, you didn't buy it from us. Now my dash lights don't work AND I have an improperly installed radio that I paid...

Average Rating
60

I went to Pep Boys for an oil change recently. I had never been to them for an oil change and I had a discount, so I figured I would give them a shot. I arrived 15 minutes before my appointment...

Business description (2)

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop...

Newly redesigned Pep Boys retail and service location featuring ground breaking new features. Offering auto repair and services as well as car parts and accessories. Experience a legend reborn.

Tips about this business (3)

The Extras: Need a tow? Call (866) TOW-2-PEP to get towed to the nearest Pep Boys. The fee is less than $100, regardless of distance.

Save Money: Check the Pep Boys website for deals in your area.

Know Before You Go: Appointments are not necessary for oil change or battery, headlight and wiper-blade replacement.

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