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Pep Boys

Address
6851 Albemarle Rd Charlotte NC 28212
Phone
(704) 537-8400
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Average Rating
5
Total Reviews
(2)
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Reviews of this business (5)

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Overall review sentiment

Score
100%

Top 3 sentiment words

robert
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1
Score
100%
counter
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1
Score
100%
job
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1
Score
100%

Overall review sentiment

Score
100%

Rating distribution

5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
0
No rating
4
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Editorial reviews from the web (1)

Editorial Review by Citysearch Editors

Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.

Other reviews from the web (5)

I wanted to let you know of the past four disappointing experiences I have had with this particular Pep Boys location. I haven been a customer for over one year, ever since I moved back home and my father recommended this store.
Approximately 6 weeks ago, (Sept. 6), I went in to have my car checked out, knowing that a repair might be needed, as my check engine light was on. Israel said that...

Average Rating
100

Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.

Ask for Robert

Average Rating
100

This Pep Boys is open until 9pm. That's a major plus in my book. It was the 5th service center I went to last evening and the others closed at 6pm. I had an oil change package with a tire rotation, fluid and brake check, etc. I also had headlights (that I previously purchased elsewhere) installed. Service was quick and efficient. Robert worked on my car and did a great job. Thanks, Robert! Also, Ben at the counter was great and so was Tammy.

Pros

+ Open Late, Quick/good service, Robert was great

Same old Pep Boys

I sympathize with you. I saw my sister pay for an oil change that was never done by Pep Boys as paid for. She went to work the following Monday and her engine locked up because of it. Then she took it to her dealership, they tell her that Pep Boys never did an oil change and that now, she needed a new engine and other things they were damaged. We all know how expensive an engine is.
Anyway,...

I have a 2000 Mazda Millenia and I brought it to Pep Boys to have a new knock sensor put in it to pass inspection. For one, I went myself to get a price for this and I was given a quote of $396.00. I brought my car there early on a saturday morning at 7:30am, becuase I was told that the labor would take from 3-5 hours. I was told that the car would be ready buy the afternoon and when I called...

Business description (1)

Pennzoil, Kumho, Khumo

Tips about this business (3)

The Extras

Need a tow? Call (866) TOW-2-PEP to get towed to the nearest Pep Boys. The fee is less than $100, regardless of distance.

Save Money

Check the Pep Boys website for deals in your area.

Know Before You Go

Appointments are not necessary for oil change or battery, headlight and wiper-blade replacement.

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