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Pep Boys

Address
3305 Harwood Rd Bedford TX 76021
Phone
(817) 283-2588
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Average Rating
2.5
Total Reviews
(45)
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What the community has to say about Pep Boys

Information about this business (5)

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop...

Pep Boys retail and service location offering a wide range of car parts and accessories, as well as .. read moreauto repair services, oil changes, brakes, batteries, tires and state-required inspections.

Pep Boys located at 3305 Harwood Rd in Bedford, TX services vehicles for Oil Change and Lube, Auto Repair, Brake Repair, Tune up, Wheel Repair, General Maintenance. Call (817) 283-2588 to book an appointment or to hear more about the services of Pep Boys.

Reviews of this business (51) view all

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5 stars
9
4 stars
3
3 stars
4
2 stars
4
1 star
25
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7
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YellowBot member reviews (1) view all

Reviewed Business
Pep Boys
Reviewer Name
Chris Nottingham
Review Date
October 19, 2019
Average Rating
1

Won't honor quote

Classic bait and switch! Got an online quote from "Chris" to replace brake pads and rotors. After dropping off my truck for the repairs, was called by store manager "Joe" that the quote couldn't be honored and the cost would be double. Contacted customer service - they pulled the chat and confirmed the quote amount. They said made a mistake, "leaving a few services off" which drove up the cost. The store wouldn't honor the quote - said it came from customer service, not them! They ALL work for pep boys, just pointing fingers at each other! End result - I picked up my truck still needing repairs. Never again, and I cannot stress enough the lack of integrity and accountability from this company. Stay away!

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Editorial reviews from the web (1)

Editorial Review by Citysearch Editors

Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.

Other reviews from the web (50) view all

Average Rating
20

The service department is a scam. I took my car in immediately when my check engine light came on. They ran a diagnostic and stated it was a quick fix. The mechanic stated he was "1000%" sure this would fix my car. $600 later, I left and head out for Christmas vacation. About 2.5 hours in to the trip, the same issues occurred and the check engine light came back on. Once I got home, I...

Average Rating
20

Do not go here. They told me one thing on the phone , then added charges, kept changing what they told me and what they told customer service. Overcharged me for a part and labor and then was rude to me. Manager supposedly had everything fixed with customer service and i went to pick up my car and the manager left and did not tell anyone what the corrections were so I could not get my car. I...

Average Rating
100

great, efficient service! the technician was very honest and didn't create a list of other things to be fixed, which is so often the case at car repair places. my resolution ended up being much...

Average Rating
40

For the store I give it four stars for their help. Came out and swapped battery for me. Wish they had more than one option on the battery. The staff in the store was great. The store said the...

Average Rating
80

I don't normally like these type of big box stores. But, I needed a tire repaired and it was Sunday. They told me about how long it would be and met that promise. Repaired the tire and had me...

Business description (2)

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop...

Pep Boys retail and service location offering a wide range of car parts and accessories, as well as auto repair services, oil changes, brakes, batteries, tires and state-required inspections.

Tips about this business (6) view all

The Extras: Need a tow? Call (866) TOW-2-PEP to get towed to the nearest Pep Boys. The fee is less than $100, regardless of distance.

Save Money: Check the Pep Boys website for deals in your area.

Know Before You Go: Appointments are not necessary for oil change or battery, headlight and wiper-blade replacement.

Know Before You Go

Appointments are not necessary for oil change or battery, headlight and wiper-blade replacement.

The Extras

Need a tow? Call (866) TOW-2-PEP to get towed to the nearest Pep Boys. The fee is less than $100, regardless of distance.

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