Status: Closed
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Help us make it rightSome people just talk about putting customers first. At Pearle, we really mean it. We consistently look for new and different ways to improve your optical experience. At Pearle Vision, our customers are the heart of our business, and we are obsessed with making the optical experience better for them every step of the way. We do things a bit differently. We don't lead you to believe you'll pay...
I should've trusted the 2006 negative review. I found this PV throught my vision insurance provider locator, set the appt online & found out at my appt that that doctor actually doesn't accept Cigna, but they offered a slight discount. What a joke. I'll now have to file as out of network & go to another place for actual glasses, since I can't use my coverage. Cigna said they should accept it,...
they let me in on my appointment 45 min late, the doctor has no idea what she is doing everything was blurry... i order certain lenses with them, they tried to give me a different brand when i got there saying that this what the insurance company sent me... i confirmed with the insurance company and they said this is a big lie, so i refused the order, the next time they said i can only get 3...
This place truely sucks, the customer service is super rude. if you value your eyes you should stay away from this place.
While the eye doctor was great, I was sorely disappointed to find out that this Pearl Vision would only partially accept my vision insurance. Despite 8 weeks of phone calls and authorizations from my provider, the manager/owner refused to file the necessary paperwork in order for me to utilize my benefits. In the end, the retail price they were charging me became the "wholesale price". Since...
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