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Help us make it rightTHE MOST AFFORDABLE LIVING IN THE PULSE OF THE GALLERIA, 1/2 BLOCK FROM HIGHWAY 59 AND MOMENTS TO GREENWAY PLAZA, THE MEDICAL CENTER AND DOWNTOWN. The best restaurants, shopping and nightlife surround you! The elaborate, modern 3-story, leasing center is tastefully decorated and so impressive! It's complete with a state-of-the-art fitness center. You'll marvel at the unique waterwall! There's...
Welcome to Pavilion Place, a great place to call home. We're located off Westpark Drive at 5402 Renwick, conveniently near The Galleria and Westheimer Boulevard. The Texas Medical Center, Greenway Plaza and local universities are just minutes away. Downtown and other points of interest are easy to reach with close by freeway access. Business, entertainment, shopping and leisure time activities...
The way apartments are leased to tenants here is absolutely crooked and fraudulent. On your arrival, you will be met with a gorgeous leasing office that is well decorated and modern looking, which will be followed by a show of their model apartment upon request. The apartment, like the leasing office, is also very well built. You can see this on their IMT Residential website, but you'll find smooth walls with a nice coat of paint, well painted floorboards, good sinks, etc. Overall it's a good looking apartment that becomes immediately more appealing with the price and amenities (pools, on-site laundry, gated, on-site store, AC, etc.). The only problem is that none of this is true.
The moment I got to Houston (I came from the west coast) to sign the lease, the problems started to arise. In the breakdown of the amount due for the first month, which had been given to me beforehand but not explained, there were multiple charges that I was never made aware of. Water and trash were now in my monthly bill and a fee for the gym was also included, but like I said none of this was ever mentioned. When I had asked about what is covered during the showing of the model apartment, the person had said that “water is allocated,” but no mention that it would be paid for by myself and no mention of paying for trash or the gym as well. From the state I come from, there are barely any complexes, if any at all, that make you pay for trash or water. It's always up to the complex to pay for those. Anyway, I digress.
After signing the lease, I get to see the actual apartment for the first time. Dead roaches in cabinets, kitchen, and in the bathroom. There are clearly places in the walls where there was a hole, dent, or maybe they had to remove a piece to get to electrical wiring or whatever behind it but instead of repairing it properly and evenly, it looks like they slapped some plaster over top without evening it out and then threw some paint on it. Also, the paint itself on the walls is nowhere near the quality of the model. It's more yellow/tan if anything. The bathroom sink was spray painted, yes spray painted, to cover up whatever marks had been in it before. Whoever did it didn't even try to make it look decent. The brushed metal part was completely sprayed over as well. Probably took five seconds to do. Spend another five and put some tape over what shouldn't be spray painted. The sink is also not the quality shown in the model. There are outlets and other things that should have been removed, but were instead just painted over. White paint isn't some kind of camouflage. Jesus. Crooked pieces of cabinet and outlets as well. Not just slight drooping or an outlet that isn't perfectly perpendicular to a floorboard, but absolutely ridiculously crooked. You would have to do it intentionally or have a serious eye problem to think it's even close to being straight. Floorboards are painted very crudely. The wiring to...some outlets I think?...are fed up through the carpet, over the floorboard, then placed right on top of the floorboard to eventually lead into the wall, I'm guessing. Caulking was placed over top to keep them in place, then painted white to try to camouflage it. Windows are non-existent. I've lived in some bad apartments, but have never had windows this bad. Might as well have just thrown screens on the windows. I don't remember hearing anything outside while in the model apartment. The heating unit is in the ceiling of my bathroom covered up with boards that make it look like I have an attic in my bathroom. Never remember seeing that in the model. Finally, roaches, roaches, roaches. The floorboard under the sink cabinets is completely cracked, which is where I'm guessing they get in. Also the bottom of the door doesn't meet with the ground properly, which is another place I'm guessing they get in. I find them in that area if I'm up late at night. Some ridiculous fines here too. Noise, I'm cool with. Speeding, I'm cool with. Being fined for having your blinds open? Not cool and ridiculous. Feeding the stray cats? You can't tell me I can't feed animals. You should be getting rid of them, not fining me...Still want to live here?
I enjoyed living here! Everyone was nice and willing to help with any issues I had...I would do it over again. I had to live in Houston for a year to help take care of my grandparents. I wasn't familiar with the area when I moved there, but was satisfied with my choice of where to live.
Im writing this post not less than 48 minutes after my vehicle was towed from GUEST PARKING!
Yes, I did not commit a typo - GUEST PARKING!
Brief: My 19 year old daughter arrived at this apartment complex to visit a friend at 10:48pm. At 12:23pm she attempted to leave only to find the vehicle was gone. As the vehicle is a company vehicle, we were able to track it via our TrimTrac GPS service.
Daughter was instructed to go to the security officer and request the police as she was scared out of her wits. The security officer explained that there was nothing he could do to assist her and advised her to wait OUTSIDE THE GATE!
Yep, thats rocket science for you, put a scared 19yr old girl OUTSIDE security alone!
So, daughter contacted HPD to request an officer as she felt by all appearances that the neighborhood was dangerous as would any neighborhood feel at 1am when your 19 and alone in the dark out on a corner.
Daughter took cab home. I however had to travel to the tow yard and pay no less than $191.39 (gave them $200 and conveniently he didn't have change to give).
The moral of this story is: DO NOT VISIT OR CONSIDER THIS COMPLEX!
The happy ending: While most people would simply pay the tow fee and forget it after awhile; I being the CEO of Texas M****x fully intend to re-coup the fees 10 fold individually from everyone involved. The complex, The security guard, and The tow driver personally and individually. Why' Because I can afford it, i'm p@!%!d, and I will feel better causing them the hassle of missing work, traveling to court, and facing me directly to hear how p@!%!d I am on public record!
P.S. Enjoy the $40,000 in search engine optimization you will have to contract by the time my company dedicates ourselves and our technical services to driving your domain name down to page 1000 of the 25 major search engines!
Do not even begin to bother contacting me or my daughter to give an apology. APOLOGY NOT ACCEPTED! The ONLY thing that will temper me at this point is one fired security officer and a revocation of the towing companies contract. I'm willing to bet it's cheaper than $40,000.oo in marketing.
I have lived here almost 3 years, from 2009-2011 in both the back and front side of the complex. The community as a whole is terrible. There is rarely a place to park, more so in the rear of the complex. If you go out at night or on the weekends you may have to drive around in circles in hopes of finding a place to park a mile away form your unit. The walls and ceiling are very thin, you can hear your neighbor's play music, watch tv, and walk around. I am young and like to have fun but for those who have jobs the lay out of this place has acoustics that allow the child's play and neighbors...
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Pavilion Place takes very very long to repair something in your home if its broken down. Maybe about 3-5 days. Even if you tell them its urgent, they take their sweet time. Somehow, the place is very segregated. Maintnance men have a smile on their face, but it wont guarantee that they will help you when you need their assistance. Your rent is raised for being a good resident. The leasing...
Pavilion Place is the Houston apartment community you've been searching for. We strive to offer a level of service, comfort and convenience that's first rate. As a resident, our on-site management staff works hard to ensure your comfort.
Ideally located near The Galleria and Westheimer Boulevard, Pavilion Place is the Houston apartments youve been searching for. Our central location puts you close to The Texas Medical Center, Greenway Plaza and local universities. Were also only a quick freeway trip away from Downtown, allowing you to be close to local business, entertainment, dining and shopping. At Pavilion Place, we strive...
Welcome to Pavilion Place, a great place to call home. We're located off Westpark Drive at 5402 Renwick, conveniently near The Galleria and Westheimer Boulevard. The Texas Medical Center, Greenway Plaza and local universities are just minutes away. Downtown and other points of interest are easy to reach with close by freeway access. Business, entertainment, shopping and leisure time activities...
Pavilion Place Apartments can be found at Renwick Dr 5402. The following is offered: Apartments. The entry is present with us since Sep 7, 2010 and was last updated on Nov 12, 2013. In Houston there are 1405 other Apartments. An overview can be found here.
THE MOST AFFORDABLE LIVING IN THE PULSE OF THE GALLERIA, 1/2 BLOCK FROM HIGHWAY 59 AND MOMENTS TO GREENWAY PLAZA, THE MEDICAL CENTER AND DOWNTOWN. The best restaurants, shopping and nightlife surround you! The elaborate, modern 3-story, leasing center is tastefully decorated and so impressive! It's complete with a state-of-the-art fitness center. You'll marvel at the unique waterwall! There's...
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