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Help us make it rightWhen my husband was diagnosed with sleep apnea last year, we were referred to Metro-Med for his CPAP machine and supplies. We've been really pleased with their service and their support ever...
I have used Metro-Med for a couple of years, but recently had a problem when they sent my supplies to my old address. I was out of town for a month and was not aware that the supplies were sent to the wrong place until I returned and called. They said that it was delivered and had not been returned and left it up to me to track down the shipment.
I even received a phone call from the girl...
I have been using Metro-Med for over 2 years now and they have consistently provided excellent service. I received all products in the mail, on time. There have been no billing issues. I have been able to walk in the door and receive what I needed, on the spot. Everyone there is lovely. Absolutely no complaints; love this company! LSK, PhD
Pros
+ Great Service and Friendly people
Metro-Med didn't send my CPAP supplies as agreed, and didn't bill me for my first (and last) order for months. Then then called to remind me I owed them money, when I had no idea I did. When I asked for an itemized bill, one arrived after several weeks, followed a couple of days later by a dunning notice threatening to report me to a collection agency! They are unbelievably disorganized. Stay away from them.
Cons
- unprofessional, irresponsible
I was in town over the holidays & they did everything they could to help me out. I only wish I lived in the area so I could do business with them again!
Metro-Med can be found at Noel St 10841. The following is offered: Medical Supplies & Equipment. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In Los Alamitos there are 5 other Medical Supplies & Equipment. An overview can be found here.
Miscellaneous retail stores, nec, nsk
About metro-med inc los alamitosmetro-med inc los alamitos is a medical supplies facility at 10841 noel st ste 108 in los alamitos, ca.
Metro-Med provides home respiratory services. Patients may receive technical support for DME products and 24-hour emergency care. Metro-Med also supplies medical products including compressors and portable oxygen tanks.
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